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Startups GTM Operations Lead

Amazon.com Inc
  • San Francisco, CA
    30+ days ago

    Job Description

    AWS is seeking a Startups Go-To-Market Operations (GTM Ops) Lead to join our Startups GTM Ops team. The team delivers strategic insights on global trends in technology, startups, and venture capital, using rigorous analysis to guide the Startup business in how it approaches customers, deploys resources, and competes, all within an environment of rapid growth and increasing complexity. As a key analytical partner to the Startup leadership team, the GTM Ops Lead will conduct in-depth analysis across sales coverage, total addressable market, customer segmentation, competitive dynamics, and resource deployment. This role will build models, develop business frameworks, structure ambiguous problems, run scenario analyses, and translate complex data into clear recommendations that drive leadership decisions. They will apply AI tools daily to accelerate analysis, build automated workflows, and generate insights.

    Key job responsibilities

    The successful candidate must have exceptionally strong business acumen with the ability to structure ambiguous problems and develop frameworks that drive decisions. They should think like an operator - understanding how sales organizations work, where leverage exists, and how to model trade-offs across coverage, compensation, territory design, and investment allocation. This role will independently identify the right questions, build the analytical approach, and deliver recommendations.

    The candidate should be familiar with the dynamics of delivering to senior leaders, where asks are frequently ambiguous, timelines are compressed, and the bar for accuracy and business judgment is high. They should demonstrate genuine interest in cloud and AI competitive dynamics, startup ecosystems, and how technology markets evolve. Strong written and verbal communication skills are essential, including the ability to synthesize complex analysis into concise, decision-ready narratives for executive audiences. In addition, this role presents and defends recommendations directly to senior executives and leads executive-level reviews. Strong collaboration skills and the ability to influence without authority are crucial, as this role works across sales, operations, business development, finance, marketing, and partner teams globally.

    The candidate must be an active user of AI tools to accelerate their work; using AI to build models, generate scenarios, automate data pipelines, and produce insights faster. They should have strong judgment on where AI can be trusted and where human validation is essential. The ideal candidate is comfortable building models, creating scenario analyses, developing segmentation frameworks, and presenting structured recommendations to senior leaders under tight timelines.

    About the team

    About AWS

    Diverse Experiences

    AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Why AWS?

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture

    Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

    Mentorship & Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

    Numbers & Facts

    LocationSan Francisco, CA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Amazon Web Services (AWS)unmatched
    • Analysis Skillsunmatched
    • Artificial Intelligence (AI)unmatched
    • Business Developmentunmatched
    • Business Modelunmatched
    • Business Skillsunmatched
    • Channel Strategiesunmatched
    • Cloud Computingunmatched
    • Communication Skillsunmatched
    • Conferencesunmatched
    • Develop and Maintain Customersunmatched
    • Diversityunmatched
    • Financeunmatched
    • Governmentunmatched
    • Leadershipunmatched
    • Market Segmentationunmatched
    • Marketingunmatched
    • Mentoringunmatched
    • Presentation/Verbal Skillsunmatched
    • Salesunmatched
    • Sales Operationsunmatched
    • Startupunmatched
    • Team Playerunmatched
    • Venture Capitalunmatched
    • Writing Skillsunmatched

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