Statewide Clinical Director (RN) - Missouri

Work Where You Matter!

At St. Croix Hospice we guide patients and families through the end-of-life journey. Through compassionate care, we focus on our patient's quality of life, empowering them to make the most of their time with dignity, comfort and respect. If you are ready to be part of an extraordinary team of caregivers, then come work where you matter.

Statewide Clinical Director Position Overview

The Statewide Clinical Director is responsible for direction/oversight of the clinical programs through direct contact with each site within the designated state. Reporting to the Chief Clinical Officer, this position provides leadership and guidance in all aspects of clinical care and ensures each site is operating at its highest level clinically. The Statewide Clinical Director manages the Regional Directors of Clinical Operations for the assigned state and accountable for the quality outcomes at each site.

Essential Functions and Skills

Responsibilities

• Oversees all direct and indirect patient services provided by clinical organization personnel.
• Oversees and assists the Chief Clinical Officer in budgeting and planning for each site and the state overall as well as ensuring adherence to the budget.
• Evaluates the performance of Regional Directors of Clinical Operations (RDCO) and overall accountability for recruitment and performance management of staff as needed.
• Provides guidance to the RDCOs for continuous improvement in all aspects of hospice care provided through the organization.
• Direct the RDCOs in managing of clinical teams and planning at each site.
• Reviews market analysis and changes with Statewide Executive Director predicting growth and census outcomes at each site.
• Understands operational indicators to detect census and volume and adjusts staffing/operations accordingly.
• Participates in state level hospice organizations and represents the organization at the state level.
• Oversees and ensures proper maintenance of clinical records throughout the state and responds to clinical record requests.
• Responsible for ensuring each site within the state meets quality measurement outcomes.
• Contribute to the development of organization goals, develops, recommends, and administers organization policies and procedures.
• Assures compliance with all local, state, and federal laws regarding licensure and certification of personnel.
• Assures each site follows CHAP Hospice standards and stay informed of regulatory/policy changes and ensures ongoing compliance.
• Participates in and responsible for each location QAPI completion/participation.
• Assists with the evaluation of organization performance via performance improvement program and assures for quality and safe delivery of hospice services provided through the organization.
• Responsible for complaint management and resolution throughout the state.
• Works with the Statewide Executive Director/Statewide Sales Director to develop and retain staff and resolve staffing shortages.
• Assists in the development of location in-service and continuing education programs to meet education and training needs.
• Collaborates with HR on ensuring compliance in HR records and files at each site.
• Reviews analytics/reports and interprets data for each site to enhance performance and results.
• Assists in the De Novo and Application process within the state and completes all required documentation and submissions to state and federal agencies.
• Assists in the planning and opening of new locations in the state within the required timeline.
• Performs other duties as assigned.

Requirements/Qualifications

• Registered nurse with current licensure to practice professional nursing in the assigned state
• Bachelor's degree in nursing from an accredited program by the national league of nursing, master's degree preferred.
• 5 years of leadership experience and ability to lead across multiple different sites.
• Demonstrated ability to lead and direct professional personnel
• Previous experience managing multiple complex situations simultaneously and prioritizing as needed
• Ability to represent the company in a professional and tactful manner
• Experience managing and leading a diverse group of individuals across multiple locations.
• Ability to pass DHS background study.

Physical Requirements

The physical requirements described are representative of those that must be met to successfully perform the essential responsibilities of this position. Reasonable accommodation may be made.

• Prolonged periods sitting at a desk and working on a computer.
• Pushing/Pulling and Lifting/carrying up to 10 pounds.
• May be exposed to infections and contagious diseases. Contact with patients under wide variety of circumstances. May be exposed to/occasionally exposed to patient elements. Subject to varying and unpredictable situations. Travel required. OSHA exposure category: Category I - Position includes tasks that involve exposure to blood, body fluids, tissues. Category II - Position includes tasks that involve no exposure to blood, body fluids, tissues, but employment may require unplanned Category I tasks. Category III - Position includes tasks that involve no exposure to blood, body fluids, tissues; would not be required to perform Category I tasks.