Station Support Agent (Seasonal Part Time-Millbrae)

Full Time Station Service Specialist

Business is booming in Milbrae! We're looking for a Full Time Station Service Specialist. If you are jack of all trades, can be fully hands on by conducting vehicle inspections, performing exterior and interior cleaning and have customers at heart in all your interactions, you've come to the right place!

Why surf the wave with roadsurfer? Become part of the #roadsurferfamily and work in a company culture where you are part of an open, fast-growing team with ambitious goals and positive team spirit. We stick together and combine a brutal hands-on mentality with fun at work! It means shaping the future of outdoor travel and building an ecosystem for sustainable outdoor travel.

The Role - Your Passion

Your responsibilities include but are not limited to the following:

• Lead and perform the exterior and interior cleaning of our campers ensuring they shine, are safe and fully operational and ready for adventure!
• Conduct vehicle inspections, identify and report visible or observable issues/damages to ensure safety and readiness.
• Safely operate and maneuver company vehicles within the station lot, including parking, staging, and repositioning vehicles in an active environment with other moving vehicles and pedestrians. Candidate must be least 21 years of age to operate company vehicles.
• Explain and put a smile on our customers' faces as you hand over the keys to adventure when they pick up and return their camper and make their roadsurfer journey unforgettable.
• Manage the payment processes and check in rental payments and collect security deposits.
• Support our station team with all daily tasks and make sure that our #happyroadsurfers leave the station prepared for an awesome adventure!
• Work hand in hand with the Station Manager on the daily operations and customer satisfaction.
• Be a self-starter and know the value in being brutally hands-on to get the job done.

What You Need To Surf The Wave With Us

You embrace our Core Values:

• Free Hugs - We're open, optimistic and always have each other's back.
• Trustety - We trust each other and speak openly and honestly.
• Fully Hands On - We're pragmatic and get the right things done.
• Customer At Heart - We put our customer at the heart of everything we do.
• Own Your Ship - We take responsibility and strive for excellence.

Experience in providing customers with world class customer service.

Valid in state drivers license.

Strong written/verbal communication skills; able to read, write and speak English to interact effectively with a global customer base.

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

This position requires the ability to drive our company vehicles, due to insurance requirements, candidates must be at least 21 years of age.

Open availability to work weekends and holidays based on business needs.

Work Conditions:

• Job Type: Hourly, Full Time - Pay Range: $22.00 to $24.00 (based on experience)
• Working mostly outdoors
• Ability to lift and move at least 45lbs+
• Location: 200 El Camino Real, Millbrae, CA 94030

roadsurfer is an equal opportunity employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, genetic information, marital status, military status, protected veteran status or any other category protected by law. Employment Eligibility Verification (E-Verify)

In compliance with federal law, all new employees will be required to complete Form I-9 and participate in E-Verify to verify their eligibility to work in the United States. roadsurfer cannot offer sponsorship for this position.

Ready to surf? Are you made for the job? Then we look forward to receiving your application! If you have any questions, please feel free to contact us at teamUSA@roadsurfer.com and we will get back to you as soon as possible.

About #ROADSURFER

We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that's only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!