Job Description:
We are looking for an energetic, organized, motivated, and creative person to assist in the day-to-day operations of the best STEM activities provider on Long Island! The ideal candidate takes enthusiastic ownership of wearing multiple hats including office administrator, teacher, brand ambassador, and event planner. This position also plays a key role in the interview and hiring process, orientation training for new employees, and brand marketing strategies.
Expectations:
- Sociable - Can work professionally in an office environment and is comfortable speaking/presenting in varying size groups of adults and children.
- Organized - Can multitask, is detail oriented, prioritize tasks, and manage multiple projects at once.
- Independent - Can work independently, easily swap between different tasks/projects, and work under pressure.
- Have a driver's license and own transportation used to travel between various location sites in Nassau and Suffolk County.
- Office staff play the role of an instructor as needed, so the ability to transport equipment and teach is necessary for this position.
Job Duties:
- Answer and direct phone calls, respond to inquiries by text or email.
- Maintain the Customer Relationship Manager (CRM) program and all filing systems (physical and digital) within the office.
- Book AND present: After School Programs, Summer Camps, Workshops, Birthday Parties and other special programs.
- Maintain collaborative relationships with the schools’ administration, PTAs/PTOs, Public Libraries, Rec. Centers and other agencies as appropriate. Handle relationships with parents as necessary through regular communication.
- Maintain flow of paperwork throughout the office.
- Assure the quality of programming through job orientation, regular staff supervision, program evaluation, staff training, etc.
- Sales Support - answer questions regarding current customer accounts; follow up with sales regarding needed information to ensure contracts are set up accurately and in compliance.
- Marketing Support - Develop and maintain social media groups (i.e., Facebook, Instagram); post and maintain content; utilize Constant Contact for all workshop marketing efforts both for e-blasts and registration; create email campaigns.
- Event Coordination – Help organize critical school events, parent coordination, and special projects
- Moderate lifting of portable teaching bins may be required (about 30 pounds)
- Instruct a group of 12-25 children in a classroom setting.
Education and Experience Requirements:
- College degree preferred
- 2-3 yrs prior admin or customer service experience preferred
- Some experience supervising and teaching children required
Starting Salary:
- $50,000 - $55,000 salary.