STEPS Executive Office Coordinator

Posting Details

Posting Details

Job Title STEPS Executive Office Coordinator Requisition Number TE09392 Department Name 3J532:STEPS Temporary Employment Work Location Lexington, KY Salary Range $20/hour Type of Position Temporary Position Time Status Part-Time Required Education Required Related Experience Required License/Registration/Certification Physical Requirements

Ability to communicate clearly in person and via phone; prolonged sitting at a reception desk while maintaining a professional and attentive presence; occasional walking to escort visitors or deliver materials within the building.

Shift

Work Shift

Tuesdays and Thursdays from 8:00am - 5:00pm

Expected # of Hours Per Week

16

Job Summary

The Executive Office Coordinator serves as a strategic ambassador for the organization, providing executive-level administrative and operational support while ensuring seamless, professional, and highly responsive front-office experience. This highly visible role is critical in representing the organization's culture, values, and commitment to excellence through every interaction with internal and external stakeholders.

Key Leadership Competencies & Responsibilities:

• Serve as the primary point of contact for visitors, employees, and external partners, fostering a welcoming, professional, and service-oriented environment that reflects organizational excellence.
• Manage complex communications, including incoming calls, inquiries, and correspondence, exercising sound judgment, discretion, and professionalism to ensure timely and effective resolution.
• Demonstrate exceptional executive presence, diplomacy, and confidentiality when handling sensitive information, stakeholder interactions, and organizational matters.
• Maintaining a polished, organized, and efficient environment that supports productivity, professionalism, and a positive stakeholder experience.
• Anticipate and support executive and operational needs through proactive problem-solving, meticulous attention to detail, and a commitment to operational excellence.
• Ensure a consistently high standard of customer experience by delivering responsive, courteous, and solution-focused service to a diverse range of constituents.

Skills / Knowledge / Abilities

The ideal candidate:

• Able to anticipate needs and resolve issues proactively
• Emotionally intelligent
• Resourceful
• Attention to detail
• Reliable, having a sense of responsibility
• Able to adapt quickly in a high-profile environment and demonstrating ability to take direction
• Handle sensitive situations with professionalism and confidence

Does this position have supervisory responsibilities? No Preferred Education/Experience Deadline to Apply 07/15/2026 Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • Rate your level of expertise in using Microsoft Office Suite (Word, Windows, Excel, and PowerPoint).

• None

• Basic

• Average

• Proficient

• Expert

• • How many years of experience do you have in an administrative, executive support, customer service, or office operations role?

• Less than 1 year

• 1-3 years

• 3-5 years

• 5-7 years

• More than 7 years

• • This position serves as the first point of contact for visitors, employees, and external partners. Describe how you create a professional and welcoming experience while managing multiple priorities.

(Open Ended Question)

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter