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Caesars Entertainment

Pompano Beach, FL

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JOB DETAILS
SKILLS
Analysis Skills, Business Operations, Casinos, Corporate Policies, Customer Satisfaction, Customer/Client Research, Depth Perception, Desktop PC, Entertainment and Media, Financial Analysis, Financial Reporting, Food Delivery, Gaming, High School Diploma, Housekeeping/Cleaning, Leadership, Lift/Move 40 Pounds, Loyalty Programs, Marconi/MSI Planet, Performance Analysis, Performance Modeling, Physical Demands, Poker, Product Testing, Profit & Loss, Quality Metrics, Regulations, Resolve Customer Issues, Table Games, Tax Returns, Technical Leadership
LOCATION
Pompano Beach, FL
POSTED
2 days ago
Job Description

ESSENTIAL DUTIES & RESPONSIBILITIES
  1. General:
    • Clean and wash all kitchen equipment, pots, pans, china, silverware, and glasses using the dishwasher as appropriate.
    • Properly store all kitchenequipment, pots, pans, china, silverware, and glasses.
    • Deliver and properly store all stock from receiving department.
    • Deliver product and stock to food outlets.
    • Take out kitchen trash, including, but not limited to, grease and food particles from garbage disposals.
    • Clean floors in the kitchen area and cookers.
    • Have complete knowledge of all casino events and promotional activities, and assist as needed.
    • Keep work area in a clean and orderly manner.
    • Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
    • Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
  • Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
    • Perform other duties as assigned or reasonably requested by any member of management.
  1. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards.
  2. Tools and Technology: Commercial dishwasher and sanitizer, Commercial trash compactor, food and dish carts, hand dolly, dish cleaning brushes, wet mops and brooms, telephone and desktop computer.
  3. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. No Tax returns are required for this position.
QUALIFICATIONS
  1. Experience: A high school diploma or GED equivalent is preferred.
  2. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  3. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions.
PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  1. Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 40 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  2. Work Environment: A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a casino environment, exposed to bright lights, noise, smoke and varied temperatures. Use of elevator and stairs. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.


About Us

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

About the Team

The Gaming Analytics Department is responsible for leading all analytical work related to table games, slots, poker and other gaming products. Our team works with table games and slots operational leadership, Shared Services (ESS Gaming), and property leadership (AGMs/GMs) to optimize the gaming floor and explore/test new products. Some of their activities include:
  • Gaming asset optimization: making recommendations for the types of table games and number of slot units necessary to satisfy demand.
  • Creating and updating recurring product performance models and reports
  • Advising gaming leadership: analyzing and reporting on the financial performance and profitability of table games and slot units on a monthly basis.
  • Assisting with ad hoc analyses

About the Company

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Caesars Entertainment

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