Communication Skills, Construction, Customer Support/Service, Driver's License, Electricity, Establish Priorities, HVAC, High School Diploma, Identify Issues, Lift/Move 50 Pounds, Maintenance - Plumbing, Maintenance Services, Microwaves, Operations, Plumbing, Preventative Maintenance, Problem Solving Skills, Quality Metrics, Safety Standards, Team Player, Telephone Skills, Time Management
Engineering Technician I (Tier 1)
Location: Still Waters Resort
Position Summary
The Engineering Technician I supports the daily maintenance operations of the resort by performing entry-level repairs, preventive maintenance, and guest service tasks. This role is highly guest-facing and requires a positive attitude, willingness to learn, and adherence to safety and quality standards.
Essential Duties and Responsibilities
- Complete assigned work orders in a timely and professional manner, prioritizing guest-related issues
- Perform routine maintenance in guest rooms, including:
- Replacing light bulbs, batteries, and air filters
- Fixing minor plumbing issues (clogs, slow drains, leaking faucets)
- Adjusting doors, locks, hinges, and basic hardware
- Assist with preventive maintenance programs for:
- HVAC units (filter changes, visual inspections)
- Appliances (microwaves, refrigerators, dishwashers)
- Support upkeep of resort amenities, including pools, hot tubs, and common areas:
- Clean surfaces, remove debris, and report irregularities
- Monitor water conditions under supervision
- Respond to guest calls (e.g., AC not cooling, TV issues, maintenance concerns) with professionalism and urgency
- Transport tools, equipment, and materials safely throughout the property
- Maintain cleanliness and organization of maintenance shop, storage rooms, and work areas
- Follow all company safety policies, including proper use of PPE and lockout/tagout awareness (as trained)
- Escalate complex issues to higher-level technicians
Qualifications
- High school diploma or GED required
- 0–2 years of general maintenance, construction, or related experience preferred
- Valid driver's license (if required for property vehicles)
- Basic familiarity with tools, equipment, and safe handling practices
Skills & Competencies
- Strong customer service and communication skills
- Willingness to learn multiple trades (HVAC, plumbing, electrical)
- Ability to follow instructions and work as part of a team
- Basic troubleshooting and problem-solving ability
- Dependability and punctuality
Physical Requirements
- Ability to stand, walk, bend, and lift up to 50 lbs regularly
- Ability to work indoors and outdoors in varying weather conditions
- Comfortable using ladders and basic maintenance equipment
Job Posted by ApplicantPro