The Stock Clerk loads the displays and shelves with groceries and merchandise for sale to the customers.
The Stock Clerk retrieves, loads and unloads products and merchandise onto cart to move from back room to store displays and/or shelving. They properly operate department equipment and tools, assist with the unloading of delivery trucks, and keep the work area clean, orderly, and free from safety hazards.
They politely greet customers with a smile and provide excellent customer service; attend to customers' needs when looking for store merchandise; calling for manager or supervisor when necessary. They promptly report maintenance and safety issues, especially with floor conditions to manager on duty, and report all accidents promptly to manager on duty.
They support other departments when needed in a courteous manner and perform other work-related duties as required to accomplish the objectives of the position. They maintain punctuality and good attendance in compliance with company policies.
They also retrieve shopping carts from parking lot, assist with bagging when needed; place items in bags for customers; assist with loading into shopping cart when necessary, assist cashiers with price checks on any store merchandise, and may perform general cleaning duties such as mopping and sweeping.
Competencies, skills and/or qualifications include the ability to read and speak English and Spanish preferred, ability to understand and follow instructions in both English and Spanish preferred, ability to use department equipment properly to accomplish essential duties of the position, ability to effectively present information and respond to questions in one-on-one situations with directors, managers, customers (both internal and external) and the general public, good interpersonal skills, takes responsibility for own actions, ability to apply common sense understanding to carry out instructions in written, oral or diagram form, basic math, numeral recognition, demonstrates accuracy and thoroughness, ability to work hours and days scheduled, including holidays and weekends.
Physical demands include standing and walking, use of arms, hands and fingers, reach with hands and arms, use of hands and arms for repetitive motion, carry, lift and/or move merchandise, push and pull cart of merchandise, twist back and neck, talk and hear, ability to see including close vision and peripheral vision. The employee is frequently required to stoop or bend at the waist, crouch or bend at the knees, use sense of smell. The employee is occasionally required to sit, climb ladder or stepstool, balance, kneel.