Communication Skills, Customer Relations, Customer Support/Service, Electrical Components, Equipment Maintenance/Repair, Equipment Safety, Forklift, High Availability, Manual Dexterity, Mathematics, Meat Department, Order Picking/Packing, Pallet Jack, Pumps, Regulations, Restaurant, Safety/Work Safety, Schedule Development, Warehousing
Stocker - Receiving
Company: Jetro Restaurant Depot
Location: 10330 West Silver Spring Drive, Milwaukee, WI 53225
Job Type: Full-time
Sector: Warehouse Team Member - Union
Compensation: Based on Experience
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Position Title: Stocker - Receiving
Department: Receiving
Supervisor: Receiving Manager, Assistant Receiving Manager, and Receiving Supervisor
FLSA: Non-exempt
Position Summary
The Stocker is responsible for ensuring all products are delivered to their assigned department or area. The Stocker may also pack out and stock merchandise to ensure continuous availability for customers. In addition, they must ensure that all customers that they encounter are greeted and assisted in a friendly manner. It is also the employees responsibility to service any customers that may require assistance selecting and retrieving products from the shelves.
Essential Functions
- Removes pallets from delivery trucks with the use of scooter or pallet pump jack
- Stages the pallets and merchandise so that the supervisor can perform the proper inspections to meet HACCP regulations
- Breaks down vendor pallets and separates products for different departments
- Secures product on pallets by properly stocking merchandise and securing them with wrap
- Completes block tags with item number and date of delivery and attaches the block tag to the pallets to ensure proper identification and rotation
- Moves pallets to designated departments
- Keeps work area safe by promptly handling any spills and removing and properly disposing of any trash such as plastic wrap, plastic ties, pieces of wood, or any other debris
- Performs required safety checks of equipment before use
- Informs supervisor of any safety concerns
- Provides basic maintenance to equipment such as charging the electric equipment
- Provides prompt, courteous, and friendly customer service
- Assist customers with loading and off-loading of product as needed
- Assists customers with product location and detailed information when needed
Other Responsibilities
- Performs other work-related duties as required and assigned.
Physical Requirements
- Must wear steel toe boots
- Lift/Carry Abilities:
- Lift strength: 0"- 60"- 50 lbs
- Overhead lift strength: - 50 lbs
- Carry strength: 50 or less - 50 lbs
- Frequent lift/carry > 12x/hour: - 50 lbs
- Constant lift/carry > 30x/hr: - 20 lbs
- Horizontal push/pull strength: - 500 lbs
Physical Aptitudes rated based on level of skill involved:
- Agility/dynamic balance: 80-100
- Finger dexterity: 80-100
- Manual dexterity: 80 - 100
- Posture Tolerance rated based on frequency or time involved:
- Stand/walk: constantly
- Reach above shoulder level: occasionally
- Twist/turn head: constantly
- Bend over/stoop: frequently
- Climb steps/ladder: occasionally
- Kneel/squat: occasionally
Education, Experience, and Skills Required
- Basic Math skills
- Excellent communication skills
- Ability to provide superior Customer Service
- Familiarity of departmental products
- Flexible work schedule and ability to work overtime as needed
- Commitment to company values and strong customer orientation
Work Environment
For the most part, the ambient temperature depends on the temperature outside as receiving doors are kept mostly open. May need to enter cold areas when receiving product for the Deli, Produce, or Meat Departments. There will be industrial vehicles, forklifts, Hi-Lo moving material throughout the warehouse.