Communication Skills, Customer Relations, Customer Support/Service, Housekeeping/Cleaning, Inventory Cycle Counts, Lift/Move 50 Pounds, Mathematics, Order Picking/Packing, Organizational Skills, Restaurant, Schedule Development, Shelf Display, Warehousing
Stocker - Smallwares
Company: Jetro Restaurant Depot
Location: 10330 West Silver Spring Drive, Milwaukee, WI 53225
Job Type: Full-time
Sector: Warehouse Team Member - Union
Compensation: Based on Experience
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Position Title: Stocker - Smallwares
Department: Smallwares
Supervisor: Smallwares Manager
Supervisor FLSA: Non-exempt
Position Summary
The Stocker in Smallwares is responsible for ensuring all products are packed out stocked and available to customers at all times. They are responsible for keeping the area clean organized and safe. In addition, they must ensure that all customers that enter the area are greeted and assisted in a friendly manner. It is also the employees responsibility to service any customers that may require assistance selecting and retrieving products from the shelves.
Essential Functions
- Stock product as needed in department as directed by the Department Manager.
- Pack out product as needed as directed by the Department Manager.
- Provide friendly, efficient, and professional customer service as customers enter the assigned department.
- Assist customers with loading and off-loading of product as needed.
- Assist customers with product location and detailed information when needed.
- Perform shelf tag maintenance as needed.
- Assist with cycle counts as needed.
- Keep work area clean, organized, and safe.
Other Responsibilities
- Performs other work-related duties as required and assigned.
Education, Experience, and Skills Required
- Basic Math skills.
- Excellent communication skills.
- Ability to provide superior Customer Service.
- Familiarity of departmental products.
- Flexible work schedule and ability to work overtime as needed.
- Ability to lift and carry 50 pounds.
- Ability to remain standing and walking for 4 hours at a time.
- Commitment to company values and strong customer orientation.
Work Environment
For the most part, the ambient temperature will be moderate. The work is performed standing and walking - must be able to stand and walk for up to 4 hours without a break. Physical labor - must be able to safely lift, push, pull, and carry up to 50lbs, must be able to climb and descend up to 15 steps on a step ladder safely while carrying product. Must have the following posture tolerance:
- Reach above shoulder level
- Twist
- Turn head
- Bend over
- Stoop
- Kneel
- Squat
There will be industrial vehicles, forklifts, Hi-Lo electric pallet jacks moving material throughout the warehouse.