OVERVIEW: Performs accurate, timely and organized administration for operations within the marina. Responsible for the maintenance of office equipment and supplies. Supports the Marina department with administrative tasks, ensuring compliance with company policies and procedures.
KEY TASKS:
Responsible for performing administrative functions for the marina, including but not limited to invoicing, preparing launch/haul out packets and customer file maintenance.
Assist Marina with any AR collections. Call customers when requested and send monthly statements.
Create PO's as needed. Process store payables, checking for PO's and proper approvals prior to submitting to Shared Services.
Generate reports and correspondence as required.
Distributes all communications to team members as required. (ECHO board)
Assist Marina Manager in all Marketing efforts
Invoice, collect and apply payments for all occupied slips.
Provide an exceptional customer experience for all visitors to the marina facility.
Partners with other departments to produce special events and promotions at the marina.
Ensure compliance with all federal and state regulations regarding marina operations.
Other duties as assigned
KEY RESULT AREAS:
Demonstrate tact and discretion in preparing, disclosing and handling information of a confidential and sensitive nature.
Works within the system in a resourceful manner to accomplish reasonable work goals and meet established deadlines.
Demonstrate effective verbal and written communication skills.
Meet established deadlines.
Coordinate information, arrangements and correspondence with minimum review.
Establish and maintain good working relationships with all levels of the organization and the public.
Organize and maintain complex record and filing systems.
Respond in a timely manner to all requests for information/research.
Possess the ability to respond in a professional manner to a variety of demands and projects.
Numbers & Facts
Location
Winthrop Harbor, IL
Skills
Accounts Receivableunmatched
Administrative Skillsunmatched
Billingunmatched
Communication Skillsunmatched
Corporate Policiesunmatched
Credit and Collectionsunmatched
Customer Experienceunmatched
Equipment Maintenance/Repairunmatched
Federal Laws and Regulationsunmatched
Mail Processingunmatched
Maintain Complianceunmatched
Marketingunmatched
Office Equipmentunmatched
Organizational Skillsunmatched
Payment Processingunmatched
Presentation/Verbal Skillsunmatched
Purchase Ordersunmatched
Record Keepingunmatched
Reporting Skillsunmatched
Request for Information (RFI)unmatched
State Laws and Regulationsunmatched
Time Managementunmatched
Track Customer Issuesunmatched
Writing Skillsunmatched
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