Benchmarking, Business Development, Business Practices, Capacity and Performance Management, Coaching, Computer Science, Data Recovery, High Availability, Identify Issues, Information Technology & Information Systems, Network Attached Storage (NAS), Operating Systems, Performance Analysis, Performance Tuning/Optimization, Problem Solving Skills, Procedure Development, Project Planning, Reporting Skills, Storage Area Network (SAN), Storage Management Software, Systems Administration/Management, Tape Backup, Testing, Usage Analysis