Store Assistant Manager - 5th Avenue

The Estee Lauder Companies

New York, NY

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JOB DETAILS

SALARY

$24–$26 Per Hour

SKILLS

Banking Services, Beauty Industry, Budgeting, Campaigns, Climate Change, Coaching, Communication Skills, Conservation, Corporate Policies, Customer Support/Service, Customer Training, Detail Oriented, Diversity, Establish Priorities, Genetics, Global Branding, Laboratory, Leadership, Manufacturing, Medical Conditions, Mentoring, Merchandising, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Military, Multitasking, Operations Management, Order Management, Order Supplies, Organizational Skills, Payment Processing, Performance Metrics, Point of Sale (POS) Systems, Presentation/Verbal Skills, Problem Solving Skills, Product Lifecycle, Profit & Loss, Regional Sales, Retail, Retail Management, Retail Merchandising, Revenue Growth, Safety/Work Safety, Sales, Sales Management, Skin Care, State Laws and Regulations, Store Closing, Store Opening, Sustainability, Team Player, Time Management, Visual Merchandising, Waste Management, Writing Skills

LOCATION

New York, NY

POSTED

3 days ago

**The Estée Lauder Companies Inc.** is one of the world's leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company's products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.**WHAT ON EARTH IS DECIEM?**We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty.Since inception, our vertically integrated structure, including our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose. We were founded on the principle of doing everything that others don't. Because normal gets you nowhere.We are DECIEM, The Abnormal Beauty Company.We are growing rapidly and we're looking for someone who shares this vision and wants to grow with us!**WHAT WE'RE LOOKING FOR**We are looking for a **Store Assistant** **Manager** to inspire our **5th Avenue** team <3As a Store Assistant Manager, you will deliver the highest standards of customer service by following the DECIEM experience and contributing to a teamwork environment positively, pleasantly, and effectively.+ This is a Full-Time role ( **37.5 hours/ 5 days** per week).+ Candidates must be available to work store opening and closing hours, and weekends.**WHAT YOU'D BE DOING IN THIS ROLE**+ In partnership with the Store Manager, the Store Assistant Manager will support in the oversight of daily in-store operations and provide assistance on the sales floor ensuring store is profitable+ Assist in recruitment, manage, mentor and develop and staff to maximise sales, profitability and exceed agreed key performance indicators+ Complete operational store requirements by scheduling and assigning 'zones' to employees, while ensuring to have a fully staffed store at all times+ Manage ongoing store operations and inform the Store Manager of any pertinent issues (petty cash, daily banking, POS System, payment processor etc.)+ Ensure the day-to-day operations of the store are compliant with the company requirements+ Coach, counsel and provide constructive feedback to all store staff+ Control stock and manage the weekly order of store supplies+ Greet all customers who enter the store with enthusiasm and professionalism reflecting DECIEM's vision through excellent service. Educate customers about the world of Beauty and Skin Care, DECIEM brands and products+ Stay up to date with product knowledge, company information, launches and campaigns+ Ensure standards for quality, customer service and health and safety are met+ Notify Store Manager and/or Area Sales Manager of any customer complaints and comments (handle any in-person customer complaints)+ Enforce store policies and procedures are up to company standard and direction+ Assist in hosting store events in conjunction with merchandising and corporate retail teams for customer appreciation events to drive traffic+ Maintain DECIEM's visual merchandising standards according to the official merchandising guidelines (including displays, testers, cleanliness etc.)+ Perform other duties as assigned**SKILLS AND QUALIFICATIONS TO GET THE JOB DONE**+ Love of beauty products and a passion for skincare+ Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)+ Attention to detail and problem-solving skills. Excellent written and verbal communication skills+ Strong time management and organizational skills with the ability to multi-task a must+ Demonstrated ability to work well under pressure, managing conflicting priorities and tight deadlines+ Experienced in a leadership role is preferred+ Relevant education OR equivalent work experience in customer service/retail is an asset**WHAT YOU'LL BE GAINING BY JOINING OUR TEAM**There's a lot of good stuff that comes along with being a DECIEM team member. Here's a few of our favourite perks and benefits, in no particular order...+ Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.+ 4 months of paid time off for new parents (inclusive of all genders).+ Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.+ First dibs on new products.+ A generous discount on products for DECIEM and other Estee Lauder brands.**BUILDING GROWTH TO POWER GOOD**We are a people-first company that lives by our core values to... Defy Convention. Make it real. Play in the grey. Build Bridges. Be the rabbit.These values continue to guide us in all that we do. Along the way, we've been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We're still blushing!**SUSTAINABILITY AND SOCIAL IMPACT**DECIEM's objective is to build growth and do good things while prioritizing people, animals, and the Earth.Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.**CREATING A HUMAN WORLD OF BEAUTY**DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "Belonging is the Destination, Change is the Journey ( ".DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.**WANT TO JOIN US?**Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3\#SP\#LI-AM2**Pay Range:**The anticipated hourly range for this position is **$24.00 to $26.00.** Exact hourly rate depends on several factors such as experience, skills, education, and budget. Hourly range may vary based on geographic location. In addition to hourly rate, this position may be eligible for an annual discretionary bonus. education, and budget. Salary range may vary based on geographic location.In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results. In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company**Equal Opportunity Employer:**It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com**Michigan Applicants:** Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.**Philadelphia Applicants:** Philadelphia's Fair Chance Hiring Law ( Island Applicants:** The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.Equal Opportunity EmployerIt is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com.

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The Estee Lauder Companies

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