Store Clerk & Sorting Room Worker (6464)

Receives, sorts, prices and prepares donated items for display in the store; determines suitability and pricing of items based on established standards; assists in maintaining the orderliness and cleanliness of the store and sorting room area; assists store customers in donating, selecting and purchasing store items; operates and maintains a cash register; responds to customer questions.

Key Responsibilities

Sorting Room Responsibilities (35%)

• Receives, inspects and sorts donated items such as clothes, shoes, household items, bric-a-brack, etc. according to the category and condition; selects items suitable for store display and distributes same to appropriate area for further sorting and/or pricing; discards items in accordance with established procedures.
• Tags items with specially coded tickets and/or prices in accordance with established procedures; hangs clothes on hangers and places same on clothes racks.
• Packs items in boxes and marks boxes accordingly, assists in transporting boxes to appropriate storage area; lifts and carries items to the appropriate destination for further processing, storage or displaying in store.

Customer Service Responsibilities (35%)

• Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register print-outs; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
• Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
• Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area; assists with hauling donations to the storage area as needed; prepares and provides tax receipts as needed.
• Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.

Store and Sorting Room Orderliness and Cleanliness Responsibilities (30%)

• Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked; maintains warehouse area in a neat and orderly manner; cleans floors, tables and work areas.
• Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customers have handled.
• Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.

Physical Requirements:

• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language effectively.
• Ability to operate a cash register, perform routine mathematical computations and count change.
• Ability to perform continuous walking, stooping, standing, and some climbing.
• Duties are usually performed standing. Standing may be relieved by brief or occasional periods of sitting.
• Moderate physical effort required associated with sitting, walking, standing, lifting, bending, reaching, twisting, pushing, pulling, and carrying light to heavy objects (up to 50 lbs.).

Working Conditions:

• Work is sometimes performed in a normal store where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Work is sometimes performed in a normal warehouse environment where there are physical discomforts associated with changed in weather or discomforts associated with noise, dust, dirt, and the like.

Part Time Benefits

• Paid Time Off
• Aflac Dental & Vision Insurance
• Voluntary Life Insurance

Education and Experience:

High school diploma or G.E.D. preferred,

And

One year retail or warehouse experience preferred,

Or

any equivalent combination of training and experience providing the required knowledge, skills and abilities.

Certifications:

None.

Equal Opportunity Employer: Veterans | Disabled