Store Design Manager

# Primary Job Functions

• Manage and oversee retail design and construction projects, including the creation of 2D and 3D architectural construction plans and design documents for both interior and exterior retail projects.
• Develop and execute design initiatives based on business strategies.
• Evolve the implementation of Ashleys business strategies and design initiatives as applied to new and varied project types.
• Utilize and share extensive knowledge of the furniture retail industry as well as Ashleys products, operations, and manufacturing to reinforce Ashleys business strategies.
• Oversee the execution and adaptation of Ashleys brand objectives into unique and varied retail projects, including project approvals, schedules, and completion.
• Manage and delegate multiple complex projects, which include schematic design, design development, and construction documents for a diverse portfolio of projects with an average project budget of $100M annually.
• Coordinate cross-functional teams on the execution of multiple projects at different stages of completion and varying complexity to ensure that deadlines are met.
• Record and communicate project status to directors and executives.
• Prepare and professionally conduct meetings and presentations with internal teams and/or external clients.
• Regularly present to executive-level management.
• Oversee the creation of budget estimates and approve cost-saving initiatives.
• Motivate the team to cut cost and waste out of the process.
• Analyze and track store design metrics to continuously improve and support business decisions.
• Establish working relationships with executives, internal cross-functional teams, and leadership, and external clients to promote and ensure alignment with brand objectives.
• Responsible to resolve escalated concerns that occur at all levels of management and internal or external customers.
• Continuous quality and process improvement ideation to progress personal and department efficiencies and deliverables as applicable.
• Approve the selection of materials, finishes, fixtures, and signage.
• Coordinate and approve department travel.
• Travel to global retail locations and showrooms to lead team with onsite field verification and documentation to evaluate store condition, renewal state, and conduct brand education.
• Travel to global retail locations and showrooms to lead team with onsite visual merchandising and store set up.
• Travel to global corporate office locations to collaborate with cross-functional teams, facilitate meetings, and develop/train team.
• Make employment decisions and/or recommendations on hiring, improvement plans, transfers, promotions, corrective actions, terminations, pay adjustments, etc.
• Coordinate and manage the work of employees by directing members of the team to meet the areas goals.
• Audit regularly to ensure standard operating procedures are being adhered to.
• Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring, and administering performance reviews.
• Recommend, plan, and/or implement employee training and skill development activities.
• Audit, maintain, and ensure employee time-keeping and absentee records are accurate.
• Communicate company and departmental issues and goals and facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities.
• Manage resources to optimize equipment, facilities, employees, methods, and materials.
• Demonstrate the Companys Core and Growth Values in the performance of all job functions.

# Secondary Job Functions

• Maintain reliable attendance.
• Actively participate in departmental meetings, training, and education.
• Assist with training other employees and providing backup.
• Complete other assignments and special projects as requested.

# Job Qualifications

Education:

• Bachelor degree in Interior Design, Architecture, or related field or equivalent work experience, Required.

Experience:

• 6 years of experience in an Interior Design or related field, preferably Retail design, Required.
• Additional 2 years Supervisory Management experience.
• 8 years experience total.

Licenses or Certifications:

• National Council for Interior Design Qualification (NCIDQ) certification, Preferred.

# Knowledge, Skills & Abilities

• Exceptional 3D visualization ability and advanced knowledge of the elements and principles of design.
• Advanced proficiency in AutoCAD and Revit.
• Advanced experience in Photoshop, Sketch-up, and Enscape (preferred).
• Advanced experience in lighting design (preferred).
• Proven ability to create 2D and 3D design drawings and renderings as well as provide constructive criticism on team member projects.
• Expert understanding of architectural details and specifications as used in construction documents.
• Strong understanding of building and health codes and compliance issues.
• Strong understanding of design and construction costs.
• Experience with and advanced knowledge of retail operations.
• Expert knowledge and skills of visual merchandising.
• Strong project management skills.
• Strong attention to detail.
• Exhibit strong leadership skills to lead a successful team.
• Excellent interpersonal skills.
• Advanced analytical and problem-solving skills, brand management.
• Excellent verbal and written communication skills.
• Excellent time management and organizational skills.
• Work independently as well as in a team environment.
• Document management system.
• Maintain confidentiality.
• Working knowledge of Continuous Improvement.
• Handle multiple projects simultaneously within established time constraints.
• Proficient computer skills, including experience with Microsoft Office Suite, internet.
• Perform under strong demands in a fast-paced environment.
• Work professionally with customers and co-workers to efficiently serve our customers, treating both with enthusiasm and respect.
• Display empathy, understanding, and patience with employees and external customers.
• Respond professionally in situations with difficult employee/vendor/customer issues or inquiries.

# Schedule Expectations

• Occasional domestic and international travel in varying economic and social conditions. (Up to 50% of the time).
• Flexible and willing to work extended hours when necessary.

# Job Competencies

• Ethics and values
• Integrity and trust

# Our Core Values

• Honesty & Integrity
• Passion, Drive, Discipline
• Continuous Improvement/Operational Excellence
• Dirty Fingernail
• Growth Focused

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility: https://www.ashleyfurniture.com/about-us/corporate-social-responsibility/report/

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. Principals Only.