Store Director

Position Summary

The Store Director is responsible for the overall leadership, performance, and operational success of the store. This role owns sales results, labor management, customer experience, compliance, safety, and associate engagement. The Store Director leads and develops the leadership team, ensures consistent execution of company standards, and serves as the final decision maker for store‑level operations.

The Store Director sets the tone for culture, accountability, and performance and is ultimately responsible for delivering a safe, profitable, and customer‑focused store environment.

Key Responsibilities Store Leadership & Performance

• Lead all aspects of store operations to achieve sales, labor, shrink, and profitability goals
• Own store results and drive execution of company strategies, initiatives, and priorities
• Analyze performance reports and develop action plans to address gaps
• Maintain consistent operational standards across all departments
• Serve as the final authority for store‑level decisions

People Leadership & Development

• Recruit, hire, train, coach, and develop store leadership and associates
• Build a strong leadership bench including ASDs, PICs, and department managers
• Conduct performance reviews, corrective action, and recognition
• Foster a positive, inclusive, and accountable culture
• Partner with HR and Labor Relations on associate matters as needed

Operations, Merchandising & Execution

• Ensure merchandising standards, planograms, seasonal sets, and promotions are executed properly
• Partner with department leaders to maintain in‑stocks, freshness, and presentation
• Conduct regular store walks and operational audits
• Ensure departments are fully staffed and ready for business
• Drive continuous improvement in execution and productivity

Labor & Financial Management

• Own labor planning, scheduling, and payroll management
• Control labor costs while maintaining service levels
• Review and approve timekeeping, payroll exceptions, and staffing plans
• Monitor shrink, inventory accuracy, and expense control
• Ensure accurate financial reporting and adherence to budgets

Compliance, Safety & Asset Protection

• Ensure compliance with company policies, food safety standards, and regulatory requirements
• Maintain a safe work environment and address safety issues promptly
• Lead asset protection efforts and investigate operational or cash discrepancies
• Ensure proper handling of confidential information and personnel files
• Complete required documentation and audits timely and accurately

Customer Experience

• Champion a customer‑first culture throughout the store
• Serve as Manager on Duty as required
• Address customer concerns and escalations professionally
• Ensure consistent service standards across all departments
• Maintain strong community presence and store reputation

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

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