We are seeking to hire a retail store director to help grow our client's iconic American sporting company. The retail store director will aid in day-to-day operations as well as inventory stocking, merchandising, and helping with in-store events. The retail store director will also support product flow and apply customer service skills in order to curate an exceptional in-store experience and ensure that everyone is outfitted for their next adventure.
RESPONSIBILITIES:
Cultivate an environment of authentic customer connection through every interaction
Act as a brand ambassador and show an exceptional knowledge on the Tom Beckbe product line
Discover and assess customer needs and offer thoughtful solutions
Assist customer service team on returns, exchanges, and all customer questions and concerns
Monitor inventory levels and work with corporate inventory team and warehouse to plan for future needs
Assist retail directors in training and hiring of retail associates
Assist with in-store events
QUALIFICATIONS:
Previous experience in a customer service field, retail and apparel environment a plus
Exceptional leadership, sales, and customer service skills
High School Diploma required (College Degree Preferred)
Must be able to work weekends
Independent, detail-oriented, proactive work ethic
Target Base Salary Range: $70,000-$75,000
Numbers & Facts
Location
Franklin, TN
Salary
$70,000–$75,000 Per Year
Skills
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Detail Orientedunmatched
Inventory Levelsunmatched
Leadershipunmatched
Merchandisingunmatched
Product Flowunmatched
Product Supportunmatched
Retailunmatched
Salesunmatched
Team Playerunmatched
Warehousingunmatched
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