Budgeting, Business Skills, Cash Management, Coaching, Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Entrepreneurship, Expense Tracking, Financial Services, French Language, Inventory Management, Logistics, Mine Planning, Operational Expenditure (OPEX), Operations Processes, Organizational Skills, Performance Analysis, Problem Solving Skills, Process Improvement, Quality Control, Retail, Retail Management, Revenue Growth, Staff Motivation, Team Building, Team Lead/Manager, Vendor/Supplier Management, Visual Merchandising
"I’ve had the joy of building Sézane alongside you - the first French fashion brand born online, rooted in quality, creativity, and intention.
To tell the story of Sézane is to retrace more than 20 years of defining adventures and bold decisions: choosing to do things differently, choosing people, choosing to act, and above all, choosing to trust in one’s convictions - even when that means rethinking what we thought we knew.
Sézane is more than a fashion brand. It’s a story of life - mine, yours, and all those who shape it every day." - Morgane Sezalory, Founder & CEO.
To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be.
Care to imagine what comes next with us? We can't wait to hear from you!
We are seeking the talents of a Store Director to contribute to the next chapter of Sézane’s journey. The position is based in University Village in Seattle, WA.
Key Responsibilities
- Represent the Brand by interacting with clients in their shopping experience at the store, by maintaining a high level of customer service, product knowledge and basic operational procedures.
- Manage, train and motivate shop team (assist with hiring and recruitment process)
- Oversee all operational aspects of the shop (retail excellence, visual merchandising, process optimization, inventory logistics, etc.)
- Be accountable for Shop budgets and financial targets while identifying and seizing opportunities for growth.
Driving business performance
- Monitor performance to propose commercial action plans to maximize sales + minimize costs
- Monitor operational expenses and responsible for supply management
- Develop open relationships and collaborate transversally with Paris HQ team
Operations
- Follow up on retail excellence programs
- Liaise with internal & external partners to solve issues related but not limited to: deliveries, stock, IT, maintenance, security
- Ensure quality of internal control and inventory management (inventory, cash management, internal procedures)
- Plan and execute store events, off-site activations and partnerships
Team Management
- Coach staff and motivate teams to achieve the best customer service and financial growth
- Conduct full appraisals with direct reports / clear objectives to the retail team
- Participate in recruitment, store organization, team development and general HR needs
Clienteling
- Ensure strong client mindset within the team and obsession for client satisfaction
- Develop deep understanding of client base and support in local initiatives to grow / increase loyalty of local clients
Requirements
• Motivated, proactive and positive attitude
• Autonomous, agile, entrepreneurial, result driven
• Ability to adapt to become a strong brand ambassador
• Strong managerial skills (5 to 7 years of retail management) and business acumen
• Experience in a luxury or fast-paced retail environment preferred
• Excellent communications and team management skills
• French speaking is a plus
Job Type: Full-time
Benefits
Salary range: $80-100K (Salary + Bonus)
This role is eligible for:
Healthcare benefits package (medical, dental, vision)
Paid Time Off
Sick Time
401K + Company Match
Employee discount
Sézane recruits and values all talents, whatever your gender, age, nationality, culture,
religious beliefs or sexual orientation.
If this role and Sézane speaks to you, apply now !