Support store management in the recruitment, hiring, and training efforts within the store. Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
Must be 18 or older
Ability to handle stressful situations
Effective interpersonal, communication and customer service skills
Strong attention to detail and organizational skills
Proficient computer skills
Knowledge of basic math (e.g., counting, addition, and subtraction)
Ability to preserve confidentially of information
Desired
High school diploma or GED
Working knowledge of employment law
Second language (speaking, reading and/or writing)
Promote trust and respect among associates and maintain confidentiality of associate information
Refer associates with employment concerns to the store management team and/or to follow the open-door policy
Communicate with store management about current hiring needs and associate training that needs to be complete
Ensure hiring tables are up, supplied, clean and tidy; hold in-store job fairs and attend external job fairs as needed
Build and maintain hiring system requisitions
Schedule interview for store leader and department leaders
Complete the new hire on-boarding process including new hire paperwork, I-9s, web-based learning, etc., accurately and timely
Enter new associate information into store systems and enroll associates in the timekeeping system
Issue rewards cards, name badges, training materials, uniforms, personal protective equipment, etc. to associates
Conduct store walks with new and transferred associates
Schedule new, transferred, and promoted associates for training including web-based learning courses and on the job training
Follow up with associates and department leaders to ensure training occurs and to assess progress
Maintain employee files, employee communication boards and breakroom legal postings
In conjunction with store management, administer drug tests as needed
Participate in human resource conference calls
Adhere to all local, state and federal laws and company guidelines
Must be able to perform the essential functions of this position with or without reasonable accommodation
Numbers & Facts
Location
Brookfield, WI
Job Type
Full-time
Industry
Food and Beverage Production
Company Size
10,000 employees or more
Year Founded
1883
About Company
We are passionate about our team members, their careers, the communities we serve –and of course, the food that brings us all together. We’re always looking for team members that share that same passion and want to join a team that is dedicated to giving customers an exceptional experience.
At Metro Market you’ll find a culture that is focused on creating a fun and successful work environment, the opportunity for career growth and development and a team that is invested in the local community –we’re Wisconsin Proud!
We offer a variety of positions in our retail store locations, division office and distribution centers. If you’re interested in joining our team, we invite you to check out our job openings.
Skills
Communication Skillsunmatched
Computer Skillsunmatched
Corporate Lawunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Customer1unmatched
Detail Orientedunmatched
Diversityunmatched
Employee Orientationunmatched
Employment Lawunmatched
Federal Laws and Regulationsunmatched
File Maintenanceunmatched
High School Diplomaunmatched
Human Resourcesunmatched
Information Technology & Information Systemsunmatched
Interpersonal Skillsunmatched
Job Fairsunmatched
Legalunmatched
Mathematicsunmatched
Onboardingunmatched
Online Trainingunmatched
Organizational Skillsunmatched
Project Trackingunmatched
Retail Managementunmatched
State Laws and Regulationsunmatched
Systems Maintenanceunmatched
Time Managementunmatched
Time Management Softwareunmatched
eLearningunmatched
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