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Skills
Communication Skillsunmatched
Computer Skillsunmatched
Corporate Lawunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Customer1unmatched
Detail Orientedunmatched
Diversityunmatched
Employee Orientationunmatched
Employment Lawunmatched
Federal Laws and Regulationsunmatched
File Maintenanceunmatched
High School Diplomaunmatched
Human Resourcesunmatched
Information Technology & Information Systemsunmatched
Interpersonal Skillsunmatched
Job Fairsunmatched
Legalunmatched
Mathematicsunmatched
Onboardingunmatched
Online Trainingunmatched
Organizational Skillsunmatched
Project Trackingunmatched
Retail Managementunmatched
State Laws and Regulationsunmatched
Systems Maintenanceunmatched
Time Managementunmatched
Time Management Softwareunmatched
eLearningunmatched
Description
Support store management in the recruitment, hiring, and training efforts within the store. Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Minimum
Must be 18 or older
Ability to handle stressful situations
Effective interpersonal, communication and customer service skills
Strong attention to detail and organizational skills
Proficient computer skills
Knowledge of basic math (e.g., counting, addition, and subtraction)
Ability to preserve confidentially of information
Desired
High school diploma or GED
Working knowledge of employment law
Second language (speaking, reading and/or writing)
Promote trust and respect among associates and maintain confidentiality of associate information
Refer associates with employment concerns to the store management team and/or to follow the open-door policy
Communicate with store management about current hiring needs and associate training that needs to be complete
Ensure hiring tables are up, supplied, clean and tidy; hold in-store job fairs and attend external job fairs as needed
Build and maintain hiring system requisitions
Schedule interview for store leader and department leaders
Complete the new hire on-boarding process including new hire paperwork, I-9s, web-based learning, etc., accurately and timely
Enter new associate information into store systems and enroll associates in the timekeeping system
Issue rewards cards, name badges, training materials, uniforms, personal protective equipment, etc. to associates
Conduct store walks with new and transferred associates
Schedule new, transferred, and promoted associates for training including web-based learning courses and on the job training
Follow up with associates and department leaders to ensure training occurs and to assess progress
Maintain employee files, employee communication boards and breakroom legal postings
In conjunction with store management, administer drug tests as needed
Participate in human resource conference calls
Adhere to all local, state and federal laws and company guidelines
Must be able to perform the essential functions of this position with or without reasonable accommodation
Promote trust and respect among associates and maintain confidentiality of associate information
Refer associates with employment concerns to the store management team and/or to follow the open-door policy
Communicate with store management about current hiring needs and associate training that needs to be complete
Ensure hiring tables are up, supplied, clean and tidy; hold in-store job fairs and attend external job fairs as needed
Build and maintain hiring system requisitions
Schedule interview for store leader and department leaders
Complete the new hire on-boarding process including new hire paperwork, I-9s, web-based learning, etc., accurately and timely
Enter new associate information into store systems and enroll associates in the timekeeping system
Issue rewards cards, name badges, training materials, uniforms, personal protective equipment, etc. to associates
Conduct store walks with new and transferred associates
Schedule new, transferred, and promoted associates for training including web-based learning courses and on the job training
Follow up with associates and department leaders to ensure training occurs and to assess progress
Maintain employee files, employee communication boards and breakroom legal postings
In conjunction with store management, administer drug tests as needed
Participate in human resource conference calls
Adhere to all local, state and federal laws and company guidelines
Must be able to perform the essential functions of this position with or without reasonable accommodation