• Grand Rapids, Michigan
    12 days ago

    Job Description

    Store Lead


    Ready for more than just running a shift?


    We’re looking for someone who’s ready to take the next step in leadership.


    As a Store Lead, you’ll work directly alongside the Store Manager to help lead the team, develop Shift Leads, drive results, and create the kind of culture people actually want to be part of.


    This isn’t just another coffee shop position. It’s an opportunity to learn what it takes to run a successful business, develop leadership skills, and grow with a company that’s continuing to expand.



     The Vibe


    We’re fast-paced.


    We’re customer-obsessed.


    We’re big on teamwork, accountability, and having fun while we work.


    We celebrate wins, reward hard work, and believe great leaders create great teams.


    If you’re someone who naturally takes ownership, enjoys helping others grow, and wants to make an impact, you’ll fit right in.


     What You’ll Be Doing


    Supporting the Store Manager in day-to-day operations

    • Leading shifts and helping keep the store running smoothly

    • Coaching and developing Shift Leads and Baristas

    • Helping maintain a positive, high-performance culture

    • Assisting with scheduling, training, and team development

    • Providing feedback and helping hold team members accountable

    • Leading by example through great customer service and work ethic

    • Jumping in wherever needed during busy rushes


     You’re Probably a Great Fit If…


    • You’re a natural leader people look to for direction

    • You love helping others improve and succeed

    • You communicate clearly and confidently

    • You aren’t afraid to have tough conversations when needed

    • You thrive in fast-paced environments

    • You take ownership instead of making excuses

    • You want to continue growing as a leader


     Why You’ll Love It Here


    • Competitive pay

    • Bonus opportunities

    • Flexible scheduling

    • Employee discounts

    • Leadership training and mentorship

    • Team competitions and rewards, incentive trips

    • Clear opportunities for advancement

    • A company that genuinely cares about its people and community


     Who This Role Is For


    Someone who isn’t quite ready to stop at Shift Lead…


    …but isn’t interested in staying there forever either.


    If you’re looking for the next step in your leadership journey and want to help build something special, we’d love to meet you.

    Work schedule

    • 8 hour shift
    • Weekend availability
    • Monday to Friday

    Supplemental pay

    • Tips

    Benefits

    • Employee discount
    • Flexible schedule
    • Referral program
    • Paid training

    Numbers & Facts

    LocationGrand Rapids, Michigan

    Skills

    • Coachingunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Leadershipunmatched
    • Retail Managementunmatched
    • Team Buildingunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched

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