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Store Manager

Piggly Wiggly

Augusta, GA

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JOB DETAILS
SKILLS
Budget Management, Budgeting, Community Relations, Customer Experience, Customer Support/Service, Diversity, Financial Services, High School Diploma, Human Resources, Leadership, Maintain Compliance, Meet Sales Quota, Merchandising, Operations Management, People Management, Performance Analysis, Performance Reviews, Resolve Customer Issues, Retail Management, Revenue Growth, Sales, Sanitation, Team Lead/Manager, Time Management
LOCATION
Augusta, GA
POSTED
Today
JOB DESCRIPTION

Oversee the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES
  • Manage total store operations
  • Oversee all associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation
  • Lead teams in planning, implementing & executing merchandising/operating initiatives
  • Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation
  • Role model/demand a highest level of customer service & solve associate/customer issues/concerns
  • Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink)
  • Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution
  • Conduct regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety)
  • Demonstrate inclusionary leadership; expect inclusive behavior from associates
  • Utilize Department Heads and Associates ensure store departments achieve sales/profit goals & ensure implementation/execution merchandising plans
  • Promote/support strong relationships with local community organizations in store's surrounding area
  • Communicate necessary information to associates to help them effectively carry out duties
  • Control staffing, reduce turnover & increase retention
  • Provide timely individual/department performance feedback to department heads & associates
  • Assess labor management & supply costs on a daily basis to meet customer service/financial targets
  • Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies
  • Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports
  • Must be able to perform the essential functions of the position with or without reasonable accommodation
?QUALIFICATIONS

Minimum
  • High school diploma/GED
  • 1 year of experience as department manager, service manager, or equivalent experience
  • Store manager/district manager or direct manager approval
Desired
  • Retail management experience & knowledge of all aspects of store operations
  • Staff supervisory experience

About the Company

P

Piggly Wiggly

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