Store location to be disclosed upon preliminary interview.
Responsibilities: (includes but is not limited to)
Serve as a conduit between staff and upper management, from which managerial directives are communicated and a clear line of communication exists between management and staff
Lead by example and ensure a high standard of customer service and quality
Work with Retail Operations Manager in implementing café and company programs
Address minor staff infractions through write-ups, warnings, etc.
Work with Education and Quality Control Manager to ensure a high standard of coffee operations
Store: weekly, monthly, and as-needed ordering
Ensure cleanliness of store i.e. Bathrooms, windows, customer area, outside perimeter, bar area, and back room
Diagnosing, problem solving, and providing solutions
On call in case of staff emergencies or shift coverage
Work with Retail Operations Manager and COO to maintain set schedules, inventory, Cost of Goods, etc.
Duties: (includes but is not limited to)
Daily cash counts and payroll
Know ordering and basic maintenance needs
Tri-annual store meetings
Monthly inventory and weekly waste logs, etc.
Emergency shift coverage and new hire training
Weekly meeting of all store mangers with Retail Operations Manager
Benefits:
Two weeks of Paid Time Off
Health Insurance
Discounts at all Medici locations
Numbers & Facts
Location
Austin, TX
Job Type
Full-time
Skills
Communication Skillsunmatched
Customer Service Evaluationunmatched
Dental Insuranceunmatched
Health Insuranceunmatched
Identify Issuesunmatched
Inventory Costsunmatched
Inventory Levelsunmatched
On Callunmatched
Operations Managementunmatched
People Managementunmatched
Problem Solving Skillsunmatched
Quality Controlunmatched
Quality Managementunmatched
Retail Managementunmatched
Retail Operationsunmatched
Training/Teachingunmatched
Vision Planunmatched
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