Store Manager

Tropical Smoothie Cafe in Brigham City is seeking a highly reliable, organized, and people-focused Store Manager to oversee daily café operations, lead the team, and help build a strong culture in a fast-paced environment.

This role is ideal for someone who enjoys leadership, accountability, structure, and being trusted to oversee the café’s day-to-day operations while working closely with ownership and upper management.

What You’ll Do

Daily Operations

• Lead daily café operations with consistency, urgency, and professionalism
• Oversee shift flow, staffing coverage, breaks, and operational execution
• Ensure all stations meet brand standards for food quality, prep, cleanliness, and speed
• Maintain a clean, organized, guest-ready café at all times
• Complete accurate opening and closing procedures
• Monitor inventory levels and assist with ordering and operational planning

Team Leadership

• Serve as the primary point of leadership for crew members and shift leads
• Coach, develop, and hold employees accountable to performance standards
• Support training, onboarding, and continued development of team members
• Help create a positive, professional, team-oriented culture
• Address shift-level issues, guest concerns, and operational challenges confidently and professionally

Guest Experience

• Deliver Unparalleled Hospitality on every shift
• Maintain strong customer service standards while balancing speed and accuracy
• Resolve guest concerns calmly and professionally
• Lead by example during busy periods and high-volume rushes

Operational & Administrative Responsibilities

• Assist with labor management and scheduling execution
• Count tills, manage cash handling procedures, and prepare deposits
• Support inventory counts, food cost management, and waste reduction
• Ensure food safety, health code, and brand standards are consistently followed
• Communicate effectively with ownership regarding café performance, staffing, and operational needs

What We’re Looking For

• Prior leadership or management experience in food service, retail, or hospitality preferred
• Strong communication, organization, and problem-solving skills
• High personal accountability, professionalism, and reliability
• Comfortable leading fast-paced shifts and making operational decisions
• Ability to coach others while maintaining a positive team culture
• Availability to work mornings, afternoons, weekends, and some holidays
• Ability to stay calm under pressure and lead by example

Compensation & Benefits

• Competitive hourly pay based on experience
• Performance-based bonus opportunities tied to café operations and performance
• Free food during shifts
• Leadership development and growth opportunities
• Consistent scheduling and long-term advancement potential

This Role Is a Great Fit If You:

• Want real operational responsibility and leadership experience
• Take pride in running an organized, efficient business
• Enjoy coaching and developing people
• Prefer a hands-on leadership role instead of sitting behind a desk
• Want to help grow and improve a developing café operation

Tropical Smoothie Cafe is a Fast Casual restaurant with a tropical twist. At Tropical Smoothie we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! It started on a beach in Florida. The calm gulf waters, friends enjoying games in the sand and a need for replenishment from the warm Florida sun. We started by blending fruits and vegetables together to create unique and refreshing smoothies. And customers lined up for our tasty creations. Then in 1997, we opened our first cafe in Tallahassee, Florida. Guests now had a place to sit and relax while we made their favorite smoothies. Two years later, we added a range of wholesome food options to complement our smoothies, all made fresh. We started as a destination for flavor, and it’s a proud heritage that we continue today. We are guided by a simple belief: when you eat better, you feel better. Tropical Smoothie Cafe’s menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order with quality ingredients. We find that real fruits, veggies and juices just taste better. Our toasted wraps, sandwiches, flatbreads and quesadillas are made to suit your individual tastes with quality meats, fresh produce and flavorful sauces. Combine that with a fun, relaxing atmosphere - and unparalleled hospitality - and you can see why people return again and again for the Tropical Smoothie Cafe experience. Our mission is to inspire a healthier lifestyle by serving amazing food and smoothies…with a bit of tropical fun.

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