Store Manager - Columbia Mall

Overview As the largest jewellery brand in the world, Pandora gives a voice to millions of people's loves every day. Our products empower people to express themselves, and we are proud to be part of their stories and the most important moments in their lives.Where original thinking is welcomed and can turn into positive impact, we dream big, act with purpose, and deliver with care and passion. At Pandora you can craft far more than just an incredible career.About the Team The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will immerse yourself in our brand, culture, and product while delivering exceptional customer experiences. This role offers the opportunity to spend quality time on the sales floor, engage with customers, and work with your team to drive sales. You will coach and manage a team of Assistant Store Manager, Sales Leads, and Sales Associates.Responsibilities Embrace the store culture with passion for our brand, where team members shine as extraordinary brand ambassadors.Dare to exceed individual and store sales goals by building genuine connections with our fans.Embrace opportunities and strive beyond commercial targets and KPIs, setting new records and achieving remarkable success.Create unforgettable shopping moments by displaying excellent product knowledge and building brand loyalty.Coach and inspire the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving KPI goals.Foster loyal fans by authentically engaging and building lasting connections beyond transactions.Build your network and attract top talent into Pandora across seasonal and core hiring, including Assistant Store Manager, Sales Associates, and Sales Leads.Partner with the Divisional Sales Manager and Human Resources team to identify and resolve performance issues and policy violations.Ensure timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development across brand, operations, and fan experience.Perform all other duties as assigned.Qualifications You can demonstrate you're a results-oriented leader with at least 3–5 years of experience as a Store Manager in a high-performance selling environment.You have developed a sense of care in your communication skills, both written and verbal.You know how to charm and captivate an audience with the ability to connect with people at all levels of the organization.Your business acumen is sharp, with analytical thinking that can deliver positive results.You are a talent magnet, skilled in recruiting, retaining, and developing exceptional teams, with succession planning and internal mobility.Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.You are at least 18 years or older and can provide proof of identity and eligibility to work.A flexible work schedule that includes nights, weekends, and holidays is part of the excitement; ability to stand for extended periods and lift 50+ pounds may be required.Benefits and Perks Competitive compensation package including base salary plus bonuses; 401K plan.Comprehensive benefits: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards and product discounts.Learning and development opportunities including LinkedIn Learning, tuition reimbursement, and more.PTO package including Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays.Compensation $58,000 - $73,000 commensurate with experienceAbout Pandora Pandora is the world's largest jewellery brand, specializing in accessible luxury jewellery made from high-quality materials. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including over 2,700 concept stores. Pandora is headquartered in Copenhagen, Denmark, and employs about 37,000 people worldwide. The company is committed to sustainability and aims to halve greenhouse gas emissions across its value chain by 2030.Additional Information Pandora's recruitment procedures are designed to be transparent and clear for all candidates. We encourage applicants to refrain from including identity-related elements such as a photo, marital status, or age. Pandora NAM overview: the North America team comprises multiple offices and stores across the USA and Canada with a broad footprint in logistics and field roles.#J-18808-Ljbffr