Store Manager (Covington, LA)

EssentialFunctions:

Responsibilities:

 The Store Manager is responsible for leading the store team to generate revenue through the dailyprocessingofdonatedgoods.TheStoreManagerdirectsthedailyworkflowofreceiving, sorting, pricing, merchandising, and selling high volumes of donated clothing, furniture, and household goods. The Store Manager drives revenue while managing costs to operate a high- volume retail operation with multiple team members to support the mission of Goodwill Industries of Southeastern Louisiana.

1.     Leads,manages,andmotivatesstoreemployeestoreachproductionguidelines:aminimum of 110 garments per hour with a minimum quality standard of 90%.

2.     Ensuresaconstantrotationandflowofmerchandisetothesalesfloordaily.

3.     Stafftheretailstorebyhiring,coaching,training,developing,andleadingthestoreteam.

4.     Completesinterviewsdaily.findsapplicantsthroughNetRecruiterandsendsanyothernew hire paperworkrequiredto staffthe storeto keep up the day-to-day operationsof the store.

5.     Holdsstaffaccountablethroughcoaching,employeediscipline,performanceevaluations, training and corrective action when necessary.

6.     Ensurescompliancewithallsafetypoliciesandprocedures,conductsdrills,submitsincident reports for injuries at store, and monitors building maintenance, including submitting work tickets online as needed.

7.     Leadsand assistsinthereceiving,pricing,and displayingofstoremerchandise.

8.     Opensandclosesthestore.Balancescashregisters,reviewsProfitandLossstatements,and conduct end-of-day procedures, including safe counts, safe audits, replenish change, and check petty cash usage. Responsible for all cash in and out of store location.

9.     CreatesandmaintainsapositivepublicimageofGoodwillthroughacleanandhazard-free store environment through dailymonitoring ofallareas, full offresh productsdaily, witha focus on excellent customer service.

10.  Performsalldutiesofallstorepersonnelincludingcashregister,donationreceiving,sorting, hanging, pricing of merchandise, stemming, clears store and bathrooms and debris, etc.

11.  Communicatesdailyneedswiththetransportationdepartmentand DistrictManager.

12.  Makes work schedules for store employees with a focus on adequate coverage for store operationandtoensurealldonationsareprocessed fromthedonationdoortoproductionarea to sales floor on the same day they are received.

13.  Conductsdailystorewalkthroughs,dailystoreteamhuddles,andregularstoremeetings.

14.  Responsibleforproduction,revenue,payroll,andexpensebudgetsaswellasworkto achieve/exceedthestore’sbudgetedgoals.

15.  Responsibleforprovidingleadershipandguidancetostorestaffandsettinggoals/KPIsforall store staff aswell as being responsible for analyzing statistical data of the store’s production, sales, and overall effectiveness of store employees.

16.  Keepsthestorecleanandhazardfreebyvacuuming,mopping,dusting,sweeping,emptying trash, and cleaning the bathrooms.

17.  MustworkoneSunday amonth,workaclosingshifttwiceaweek(requiredtoalternateat least one Friday or Saturday closing shiftwith store leadership team) androtate weekends with store leadership team.

18.  Performsany otherrelated jobdutiesasassigned by management.

 SkillsandAbilities:

 1.     Mustbeabletoachievebudgetedgoalsandimplementacontingencyplanifgoalsarenot met.

2.     Mustbeabletointeractprofessionally andproductively withadiversearray ofpeople.

3.     MustbeabletomarketGoodwillandexplainthemission tothepublic.

4.     Mustestablishandmaintaineffectiveworkingrelationshipswithstorepersonnelwhile motivating them to their best performance.

5.     Mustbeabletoreadandanalyzestatisticaldataforproductionandsalestrendsandgivean overview of store employee effectiveness.

6.     Mustbeabletoworkaflexiblescheduleatshortnotice,includingnightsandweekends, and occasionally, long hours.

7.     Mustprovideleadershipandmentoringtostorestaffandtrainanddevelopemployeestobe efficient in the production area and on the sales floor.

8.     Mustbeabletouserepetitivehandmovement when sorting,hanging,andpricing.

9.     Mustbeabletoengageinprolongedstanding,walking,andbending.

10.  Mustbeabletofunctioninafast-pacedworkenvironmentwithoccasionalperiodsofhigh volume.

11.  Musthaveknowledgeofclothingbrandsand household itemvalues.

12.  Mustreviewallemployeedisciplinaryactionformswithmanagersand/oremployees.