Store Manager, Dallas

Hill House Home Inc

Dallas, TX

JOB DETAILS
SKILLS
Budgeting, Business Skills, Candidate Pipeline, Coaching, Corporate Policies, Cross-Functional, Customer Acquisition, Customer Experience, Customer Relationship Management (CRM), Customer Retention/Renewal, Customer Satisfaction, Customer/Client Research, Data Analysis, Data Collection, Detail Oriented, Employee Relations, Expense Reports, Financial Management, Inventory Management, Inventory Reports, Leadership, Maintain Compliance, Mentoring, Operations, Operations Processes, Performance Reviews, Product/Service Launch, Profit & Loss, Retail, Retail Management, Revenue Growth, Sales, Sales Management, Sales Pipeline, Set Goals, Strategic Planning, Team Lead/Manager, Team Player, Trend Analysis, Vehicle Driving, Visual Merchandising, Workplace Issues, eCommerce (B2X) Marketing
LOCATION
Dallas, TX
POSTED
30+ days ago

Hill House is seeking a pro-active Store Manager to lead the retail team at our Dallas, TX store and become a pivotal part of our Hill House family. In this role, youll serve not only as a brand ambassador but also as a key player in building relationships, both internally and externally, to cultivate an unparalleled service culture while coaching and mentoring a passionate team of associates. We are looking for a warm, professional, and dynamic leader to drive our stores sales performance and ensure operational excellence, leading the store's daily operations, including inventory management and reporting. This is a full-time position with a retail schedule including weekends.What Youll Do:Drive Excellence in Sales & Service:Lead by example on the sales floor, playing an active role in engaging with clients, ensuring the highest level of service is provided and client experience goals are met.Monitor daily, weekly, and monthly sales performance to identify trends, set action plans, and communicate strategies that align with sales and profitability goals.Work cross-functionally with marketing, eCommerce, creative, and operations partners to address business goals and needs.Client DevelopmentFoster an environment where client satisfaction is the top priority, implementing CRM initiatives to retain and develop high-potential clients.Lead and collaborate with the team on the development of strategic client retention and acquisition goals; ensure associates deliver goals for client capture/clientele rapport building.Capture meaningful client data for the purpose of building relationships to personalize future client development opportunities.Operational Leadership:Ensure the smooth running of store operations, adhering to policies and procedures, and maintaining operational and visual merchandising standards to meet brand expectations continually.Manage inventory effectively, ensuring stock levels are aligned with sales goals and new product launches.Oversee financial aspects, including budgeting, expense control, reporting, scheduling, and payroll aiming to maximize profitability.Ensure compliance with all company policies including cash handling, register procedures, brand, styling & languageTalent Management & Development:Attract and retain a high-performing team, building a talent pipeline through effective coaching and development plans.Conduct regular performance reviews, set clear goals for your team, and foster a culture of continuous learning and improvement.Handle all employee relations issues in partnership with HQ, ensuring a harmonious and productive work environment.Who you are:A minimum of 7 years of sales management experience in the retail industry, with a bachelors degree preferred.Experience performing in a fast-paced environment with fastidious attention to detail.A leader with a proven ability to drive sales, deliver exceptional client experiences, as well as build, lead, and motivate high performing teams Strong business acumen, with the ability to analyze data and trends to make informed decisions.Self-motivated with exceptional communication and a motivational attitude; passionate for people development and growthExcellent collaboration and delegation skills as well as good decision-making abilities in high pressure situationsHigh degree of flexibility and initiative: exhibit strong organization to effectively plan and execute short- and long-term projects aligned with the global strategyEmbraces a culture of learning and advocacyMaintains a positive attitude and is representative of the Hill House Home brandHas lived experiences with people from different backgrounds and diverse teamsFlexibility to work retail hours, including evenings, weekends, and holidays.Why Work With Us: As a Store Manager on our team, youll have the opportunity to work in a vibrant and fast-paced environment, representing a prestigious brand. We offer a competitive salary, comprehensive benefits, and a chance to grow your career in retail management. If youre passionate about Hill House, driven to achieve, and ready to lead a team to success, wed love to hear from you.Compensation Range: $80,000+ Annuallybased candidate's qualifications, skills, and experience.

About the Company

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Hill House Home Inc