Store Manager
Position Summary
We are seeking a dynamic and results-driven Store Manager to oversee the daily operations of a busy convenience store and fuel station. This leadership role is responsible for ensuring exceptional customer service, maximizing store profitability, maintaining operational excellence, and developing a high-performing team. The Store Manager will oversee all aspects of the business, including staffing, training, merchandising, inventory control, financial accountability, regulatory compliance, and facility maintenance.
The ideal candidate is a hands-on leader who thrives in a fast-paced retail environment, leads by example, and is committed to delivering outstanding customer experience while driving sales and operational performance.
Location: Scottsdale, AZ
Job Type: Full-Time, Exempt - Direct Hire
Compensation: Salary - $50,000 ($24.03) - $55,000 (26.44) Eligible Quarterly bonus $2500.00 Max
Typical Day-to-Day Responsibilities
Open and close the store while ensuring operational readiness.
Lead, coach, and support store Team Members throughout the day.
Oversee staffing levels, scheduling, and shift coverage.
Monitor sales performance, fuel pricing, and promotional activities.
Ensure the store, fuel pumps, parking areas, and restrooms remain clean, stocked, and guest ready.
Handle customer concerns and resolve issues professionally and promptly.
Review inventory levels, place orders, and manage product merchandising.
Complete daily sales reports, payroll processing, invoicing, and required operational documentation.
Conduct employee training and performance coaching sessions.
Monitor cash handling procedures, deposits, shrink control, and financial compliance.
Ensure adherence to safety standards, food handling requirements, and applicable regulations.
Collaborate with company leadership on performance goals and operational initiatives.
Key Responsibilities
Operations Management
Oversee all store operations, including convenience store, fuel station, and exterior property.
Ensure compliance with company policies, safety standards, and operational procedures.
Manage inventory, merchandising, pricing, and promotional programs.
Maintain a clean, organized, and safe shopping environment for guests and team members.
Ensure accurate completion of daily reports, logs, and required documentation.
Team Leadership & Development
Recruit, interview, hire, train, and develop store employees.
Build a positive and engaged team culture.
Conduct performance evaluations and provide ongoing coaching and feedback.
Create and manage employee schedules while ensuring adequate staffing levels.
Develop future leaders and support employee advancement opportunities.
Customer Experience
Deliver exceptional customer service by leading by example.
Resolve customer complaints and service issues quickly and professionally.
Train employees on customer engagement, suggestive selling, and service standards.
Promote a welcoming environment for customers, vendors, and business partners.
Financial Management
Drive store sales and profitability through effective merchandising and operational controls.
Oversee cash handling, deposits, lottery transactions, money orders, and other payment processes.
Monitor labor costs, inventory levels, and shrink performance.
Ensure accurate payroll processing and invoice management.
Meet or exceed established financial and operational goals.
Safety & Compliance
Maintain compliance with alcohol, tobacco, lottery, and other regulatory requirements.
Enforce workplace safety procedures and conduct ongoing safety training.
Respond appropriately to emergencies, accidents, and incidents.
Ensure compliance with ADA, EEOC, and company employment policies.
Qualifications
Required
High School Diploma or GED.
1-2 years of retail, convenience store, food service, or related management experience.
Experience supervising, coaching, and developing employees.
Strong customer service and problem-solving skills.
Proficiency with basic computer applications and retail systems.
Ability to manage multiple priorities in a fast-paced environment.
Strong verbal and written communication skills.
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
Preferred
Previous convenience store, gas station, grocery, or quick-service restaurant management experience.
Experience with inventory management, payroll processing, and sales reporting.
Knowledge of retail compliance requirements, including age-restricted product sales.
Physical Requirements
Ability to stand and walk for extended periods throughout an entire shift.
Frequent bending, stooping, reaching, kneeling, and lifting.
Ability to lift, push, and pull up to 50 pounds.
Ability to perform indoor and outdoor duties in varying weather conditions.
Visual ability to operate registers, fuel station equipment, computers, and inventory systems.
Ability to communicate clearly with customers, employees, and vendors.
Pay Details: $50,000.00 to $55,000.00 per year
Search managed by: Jason Timothy
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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