Blue Seal Retail, LLC, a member of the KENT WORLDWIDE family of companies, is seeking a customer-focused Store Manager to lead one of our Blue Seal Farm & Home locations. In this role, you will drive store performance, develop a high-performing team, and create an exceptional customer experience. You will oversee all aspects of store operations, including sales, merchandising, inventory, customer service, and team development, while building strong relationships within the local community and helping customers find solutions for their farm, home, pet, and outdoor living needs. If you're ready to lead a team, make an impact in your community, and help drive the success of a growing retail business, we'd love to hear from you.
- The compensation range for this role is $60,000 - 67,000 a year. Final compensation is subject to variation based on the candidate's skills, job responsibilities, location and other pertinent factors.
- This position is designed and intended to be performed in Fishkill, NY.
PRIMARY DUTIES & RESPONSIBILITIES:
- Lead daily store operations to achieve sales, profitability, customer service, and operational performance goals.
- Recruit, coach, develop, and retain a high-performing team while fostering a culture of accountability, teamwork, and continuous improvement.
- Deliver an exceptional customer experience by building strong customer relationships and ensuring outstanding service standards.
- Oversee inventory management, receiving processes, and merchandising execution to maintain product availability, inventory accuracy, and visual presentation standards.
- Utilize business metrics, reporting tools, and market insights to identify opportunities and drive operational and financial results.
- Manage labor scheduling, payroll, and staffing resources to support productivity, service excellence, and profitability objectives.
- Maintain store, warehouse, equipment, and grounds to ensure a safe, clean, and welcoming environment for customers and team members.
- Safeguard company assets by maintaining appropriate cash controls, security practices, and operational procedures.
- Strengthen community engagement through local outreach, events, and relationship-building activities that drive traffic and customer loyalty.
- Collaborate with corporate partners and cross-functional teams to implement business initiatives, support operational excellence, and achieve store performance goals.
- Other duties as assigned
EDUCATION, EXPERIENCE AND/OR QUALIFICATIONS:
- Associate's degree and 5+ years of retail experience, including 3+ years in a supervisory or management role, or an equivalent combination of education and relevant experience.
- Proven ability to lead, motivate, and develop teams while driving operational and financial results.
- Experience managing store performance, inventory, merchandising, and customer service within a retail environment.
- Strong business acumen with the ability to analyze reports, interpret key metrics, and make data-driven decisions.
- Agriculture, farm and ranch, lawn and garden, pet, livestock, or related industry experience preferred.
- Demonstrated success leading teams of 10+ employees while fostering a culture of accountability, collaboration, and continuous improvement.
- Exceptional communication, interpersonal, and customer relationship-building skills.
- Highly organized with strong attention to detail, problem-solving abilities, and a commitment to operational excellence.
TRAVEL:
- Travel up to 10%, including visits to other store locations, meetings, training events, and company-sponsored functions.
Safety is a top priority at KENT WORLDWIDE. All employees are expected to follow safety protocols and procedures to maintain a safe working environment.