Store Manager

Texas BU - Region 04 - Market 02: 628 Broadway St, Galveston, Texas 77550Shift AvailabilityFlexible AvailabilityEssential DutiesLeadership and ManagementDirectly supervises the activities of 2 or more full-time employees including Assistant Manager(s), Lead Representative(s) and Customer Service Representative(s).Recruits, hires and trains positive, enthusiastic employees, ensuring excellent customer service.Develops, manages and assigns tasks to ensure the store is clean, adequately stocked, organized and well‑kept based on Company standards.Maintains a professional and supportive image among subordinates and supervisor.Schedules employees to maximize customer service and maintain store image.Implements non‑discriminatory related management skills while hiring, training, counseling, mentoring, motivating and separating employees.Store RelationshipsDevelops positive and professional relationships with all suppliers.Promotes excellent service and resolves customer complaints in a timely, professional manner.Provides regular and predictable onsite attendance.Promotes and ensures a safe, positive public image within the neighboring community.Training and DevelopmentPrepares on‑going and timely performance appraisals in Workday for all employees, providing performance‑based feedback including 30‑ and 60‑Day check‑ins, 90‑Day, 12‑Month and ongoing anniversary check‑ins.Trains all employees to ensure customer service, store image and marketing execution meet Company standards.Trains all employees on safety procedures and promotes safety awareness.Mentors and trains employees on cash awareness and expectations to reduce risk.Ensures employees complete all required training in a timely manner.CommunicationsDevelops ways and means to ensure that all employees receive proper communication in a timely manner.Establishes periodic ongoing communication meetings with all store employees and the Market Manager.Organizing and PlanningEvaluates and develops specific action plans to address the needs of the store to reach the desired objectives.Organizes and maintains all store files and manuals.Manages and supervises store employees to ensure all reports are completed accurately and timely.Ensures merchandise is stocked, attractively displayed and priced correctly.Ensures employment posters and signs are easily accessible to all employees.FinancialAnalyzes daily sales and expense information and takes appropriate action to maximize sales and net profits.Budgets and forecasts P&L lines and manages merchandise margins.Safeguards and accounts for all money received and disbursed.Performs all other financial analysis necessary to maximize sales and net profits.Notifies Market Manager of any sales, cash, inventory or operating discrepancy.Job RequirementsHigh school diploma or equivalent plus 1 to 2 years of retail work experience or an equivalent combination of education, training and work experience preferred.Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR) and Store Assistant (SA) job descriptions.Ability to supervise and manage the functions listed in the CSR, LSR and SA job descriptions.Ability to use computer or acquire skills necessary to use a computer at the store for reports, inventory control, cash control, employment related forms, etc.A valid driver's license and dependable transportation.Ability to have open availability.Ability to communicate orally and in writing in English.Ability to perform essential duties and physical functions described above.Ability to work in the conditions described below.Ability to operate a motor vehicle.Ability to sit for long periods of time.Certificates & licenses: Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.Physical RequirementsAbility to work a minimum of 50 hours per week.Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk‑in cooler and/or freezer and outdoors.Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead.Ability to occasionally lift and/or carry up to 50 pounds from ground to waist.Ability to grasp, reach and manipulate objects with hands for entire shift.Ability to push/pull with arms up to a force of 20 pounds.Able to reach overhead for objects.Ability to bend and twist at waist.Ability to communicate orally.Ability to operate a cash register and/or computer keyboard.Ability to stoop, kneel, squat, bend, push, and pull.Ability to work alone.Be exposed to occasional noise.Ability to stand and/or walk for an entire shift.May require climbing a ladder to store and retrieve materials or place and remove signs.Work EnvironmentWork requires 50 hours per week and can include hours on all shifts, week‑ends and holidays.Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc.Exposure to extreme cold temperatures while performing occasional work in a walk‑in cooler and/or freezer.Exposure to occasional noise.Work with minimum direction and periodic supervision.Job Description AcknowledgmentThis Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or otherwise participating in the application process.#J-18808-Ljbffr