Position Overview: We are seeking a highly sales-driven Verizon Wireless Sales Manager who is passionate about developing people, driving performance, and creating a winning sales culture. This role is ideal for a strong leader who can effectively observe, listen, and coach employee behaviors to maximize sales results, improve customer experiences, and build a high-performing team. The ideal candidate thrives in a fast-paced retail environment, leads by example, and uses real-time coaching and accountability to inspire consistent achievement of sales goals and operational excellence. Key Responsibilities:
Lead all aspects of retail store operations with a strong focus on sales performance and customer experience
Drive achievement of store sales goals, KPIs, revenue targets, and operational metrics
Observe employee interactions and identify coaching opportunities to improve sales behaviors and customer engagement
Utilize active listening and real-time feedback to develop employee performance and strengthen selling techniques
Coach team members on prospecting, needs-based selling, objection handling, product positioning, and closing strategies
Conduct consistent one-on-one coaching sessions, role-playing exercises, and performance reviews
Foster a culture of accountability, motivation, and continuous improvement
Recruit, train, onboard, and retain top sales talent
Analyze sales reports, behavioral trends, and performance data to create actionable development plans
Lead by example through strong personal sales performance and customer interactions
Ensure exceptional customer service and resolution of escalated concerns
Maintain expert knowledge of Verizon products, promotions, pricing, and wireless technology
Oversee inventory, merchandising, compliance, and operational standards
Qualifications
Previous wireless, retail, or commission-based sales management experience required
Proven track record of exceeding sales goals and developing high-performing teams
Strong coaching, leadership, and communication skills
Ability to observe behaviors, identify performance gaps, and deliver effective developmental feedback
Excellent listening skills with the ability to motivate and influence others
Strong understanding of consultative and behavioral-based selling techniques
Experience managing performance metrics and accountability processes
Ability to multitask and lead in a fast-paced, results-driven environment
Flexible availability, including evenings, weekends, and holidays
High school diploma or equivalent required; college degree preferred
Desired Traits
Highly competitive and results-oriented
Passionate about coaching and employee development
Strong leadership presence with a positive attitude
Confident decision-maker with excellent problem-solving abilities
Motivated by performance, team success, and operational excellence
Professional, energetic, and adaptable
Strong emotional intelligence and interpersonal skills
Compensation & Benefits
Competitive base salary plus uncapped commission
Paid leadership and sales training programs
Career growth and advancement opportunities
Employee discounts on Verizon products and services
Health, dental, and vision benefits
Paid time off and holiday pay
Why Join Us? This is an opportunity to lead a dynamic sales team where coaching, development, and performance are the foundation of success. We are looking for a leader who can inspire greatness, build strong sales behaviors, and create a culture where employees thrive and results follow. Hiring Tagline “Lead with purpose, coach for growth, and drive a culture of winning performance.”
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Wireless Zone or Verizon Corporate.
Numbers & Facts
Location
Howell, MI
Job Type
Full-time
Skills
Analysis Skillsunmatched
Coachingunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Customer/Consumer Behaviorunmatched
Dental Insuranceunmatched
Employee Retentionunmatched
Exceeded Sales Goalunmatched
Franchise Managementunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Meet Sales Quotaunmatched
Merchandisingunmatched
Metricsunmatched
Multitaskingunmatched
Performance Managementunmatched
Performance Metricsunmatched
Performance Reviewsunmatched
Pricingunmatched
Problem Solving Skillsunmatched
Product Positioningunmatched
Promotional Programsunmatched
Regulatory Complianceunmatched
Retailunmatched
Retail Managementunmatched
Retail Operationsunmatched
Retail Salesunmatched
Revenue Growthunmatched
Revenue Planningunmatched
Revenue/Sales Reportingunmatched
Salesunmatched
Sales Analysisunmatched
Sales Managementunmatched
Sales Operationsunmatched
Sales Prospectingunmatched
Staff Developmentunmatched
Trend Analysisunmatched
Wireless Communicationsunmatched
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