Store Manager

Title: Store Manager

Department: Retail Store Division

Reports To: Regional Retail Manager

Location: 820 W Stacy Rd, Allen, TX 75013

Status: Exempt

Supervises: Sales Associates, Assistant Store Manager, Field Sales & Marketing Specialist - Brand Store

About Rawlings

At Rawlings, our mission is to leverage our brand's uniqueness and the diverse talents of our employees to inspire players, coaches, and parents to wear The Mark of a Pro. If you have a passion for baseball and softball and want to help athletes achieve their dreams by using what the pros wear, we invite you to join our team.

Position Overview

The Store Manager is responsible for the day-to-day operations of our new retail location in Allen, TX. This role drives retail sales through outstanding customer service, effective inventory management, and data-driven decision-making. Additionally, the Store Manager oversees recruitment, hiring, training, and performance management of store employees.

Essential Duties & Responsibilities

• Oversee daily store operations to ensure efficiency and productivity.
• Maintain company standards for merchandise presentation and in-store experience.
• Partner with the sales planning team to maintain appropriate product levels.
• Ensure compliance with safety, loss prevention, and cash-handling procedures.
• Lead recruiting, interviewing, and hiring for exempt and non-exempt store roles.
• Coach, mentor, and hold staff accountable through training and performance management.
• Deliver corrective action and counseling when performance standards are not met.
• Perform additional responsibilities as assigned by the Director of Retail Operations.

Qualifications

• Minimum 5 years of related management experience, or 3 years as a Store Manager.
• Prior supervisory experience required.
• High School Diploma required; Bachelor's degree preferred.
• Strong customer service, interpersonal, and communication skills.
• Demonstrated problem-solving and analytical abilities.
• Flexible availability, including weekends and holidays.
• Proficiency in Microsoft Office Suite, particularly Excel.

Working Conditions

• Retail store environment.
• Must be available to work evenings, weekends, and holidays.
• Occasional travel required.

Compensation & Benefits

Rawlings is committed to the health, well-being, and financial security of our employees. We offer competitive pay and a comprehensive benefits package for all full-time employees, including:

• Medical, dental, and vision insurance
• Company-paid life and disability insurance
• Paid Parental Leave
• Employee Assistance Program (EAP)
• 401(k) plan (immediate vesting) with company match
• Paid time off and paid holidays
• Career advancement opportunities
• Employee product discount program

Note: This job description is not intended to cover all aspects of the role. Additional duties may be assigned as needed, and performance will be evaluated in part on the ability to successfully carry out these responsibilities.