︎ Job Details:
• Job Title: Store Manager / Optician
• Client: Japanese Retail Company
• Working Location: Arcadia, CA
• Working style: On-site
• Employment Type: Full-time
• Salary: DOE (approximately $72K-85K per yr)
︎ What will you do:
Manage and monitor day-to-day store operations to ensure customer happiness, with stellar customer service and demonstrate a high level of team professionalism
Handle customer complaints regarding products, services, sales, or other matters with honesty, integrity and in a prompt and friendly manner
Ensure speed, efficiency, and accuracy in creating eyewear products
Foster a warm, vibrant, and friendly work atmosphere
Conduct regular meetings with the Assistant Store Manager and employees to improve customer service, store operations, and sales goals
Provide appropriate training and support to all team members and be a leader in demonstrating exemplary work ethic
Adjust, fit, and assemble eyeglasses to suit each customer's unique preference
Build team commitment to high standards of service, exceed customer expectations, and lead by example.
︎ Required Qualifications & Skills:
High school or equivalent (G.E.D) education
Associate degree in opticianry or at least some postsecondary education preferred
ABO Certification
1+ year of experience in retail Store Management
2+ years of work experience as an optician in a retail store or in optometrist’s office
Availability to work a flexible schedule and the hours necessary to operate the store including nights, weekends, and holidays.
Strong communication skills (verbal & written), including strong relationship-building skills.
Ability to adjust priorities and manage time wisely in a fast-paced environment