Store Manager / Optician

About the Role

We're looking for a motivated and experienced Store Manager to lead a fast-paced optical retail location. This is a hands-on leadership role where you'll drive sales performance, deliver an exceptional customer experience, and build a team culture rooted in service, style, and precision.

What You'll Do

• Lead all daily store operations including opening and closing procedures, staffing, and floor management
• Coach, develop, and motivate a team of sales associates and opticians to hit individual and store-level goals
• Drive revenue through strong product knowledge, upselling techniques, and a consultative sales approach
• Ensure every customer receives a personalized, high-quality experience from frame selection through dispensing
• Manage inventory, visual merchandising, and product replenishment to brand standards
• Partner with the district or regional manager on performance reviews, hiring decisions, and business planning
• Handle customer escalations with professionalism and resolve issues promptly
• Maintain compliance with optical retail standards, safety protocols, and company policies

What We're Looking For

• 2+ years of retail management experience, preferably in optical, fashion, or specialty retail
• Proven track record of meeting or exceeding sales targets
• Strong leadership skills with the ability to develop and retain a high-performing team
• Experience with optical dispensing, frame fitting, or working alongside licensed opticians is a plus
• Excellent communication and interpersonal skills
• Comfortable working in a metrics-driven environment
• Flexible availability including weekends
• ABO Certified

Why Join Us

• Competitive base salary plus performance-based incentives
• Full benefits package including medical, dental, and vision
• Employee eyewear discount program
• Opportunities for growth within a growing retail brand
• A fun, design-forward work environment where individuality is celebrated