Store Managers are responsible for overseeing the day-to-day operations of the store, including maximizing sales, minimizing expenses, optimizing merchandising and modeling outstanding customer service. They should positively represent Home Central consistent with company values. The manager will also help build an efficient, motivated and productive sales team. Their job will include, but is not limited to, the following responsibilities.
Model excellent customer service by helping customers when necessary.
Oversee daily opening and closing of the store.
Supervisory tasks include interviewing, hiring, training, appraising performance, disciplining employees and planning weekly schedules.
Immediately respond to customer complaints and resolve as best as possible.
Maintain inventory at appropriate levels and direct cycle counts.
Coordinate sales promotions, marketing and special events.
Direct merchandising in the store and ensures it is clean and organized. Also responsible for maintaining signage.
Participate in the weekly ordering of merchandise and oversees deliveries and restocking.
Be a role model. Create a safe work environment and ensure compliance with all store policies and safety standards.
Protect inventory and store property against internal and external loss. Respond with appropriate action, according to store policy.
Qualification:
Outstanding customer service skills and a professional attitude.
Excellent communication skills, written and verbal.
Committed to continually learning and pursuing training and development opportunities.
Ability to supervise other employees and understand the fundamentals of leadership.
Strong knowledge of products contained in the store.
Motivated, organized, self-starter. Able to think independently and solve problems.
Understanding of store operations, including finances, inventory control and pricing strategy.
Strong math, reading, writing, and communication skills.
Knowledge of effective sales methods and techniques.
Understand how to efficiently operate the stores point-of-sale system.
Able to work a flexible schedule, including holidays and weekends.
Goals:
Drive growth in the company through increasing sales and reducing expenses.
Build a string team of motivated and productive retail associates.
Expand knowledge of retail operations, including inventory management and pricing strategies.
Join a family-owned business that takes pride in being a stable employer for 50+ years.
Numbers & Facts
Location
Owego, NY
Job Type
Full-time
Skills
Calendar Managementunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Disciplinary Actionunmatched
Health Insuranceunmatched
Inventory Cycle Countsunmatched
Inventory Levelsunmatched
Inventory Managementunmatched
Leadershipunmatched
Maintain Complianceunmatched
Mathematicsunmatched
Merchandisingunmatched
Organizational Skillsunmatched
People Managementunmatched
Point of Sale (POS) Systemsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Product Pricingunmatched
Resolve Customer Issuesunmatched
Retailunmatched
Retail Managementunmatched
Retail Operationsunmatched
Revenue Growthunmatched
Safety Standardsunmatched
Safety/Work Safetyunmatched
Salesunmatched
Store Closingunmatched
Team Buildingunmatched
Team Lead/Managerunmatched
Training/Teachingunmatched
Writing Skillsunmatched
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