General Managers make a visible impact as a retail leader and business professional in driving their stores community relationships, merchandise sales, technical services portfolio, print services and business-to-business network. You will be collaborative and inclusive in helping our customers while spearheading a fun, team-oriented retail culture. This is a Bench GM role that will travel to multiple stores until a role becomes available.
Get great perks.
Bonus plan, generous paid time off, career development program, and weekly pay
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Direct merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall management of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable year-over-year sales and margins
Ability to lead and work cooperatively in a high paced and sometimes stressful environment
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Preferred skills and experience:
Bachelor's degree in business or related field
Engage with the community and network & support small business customers
Staples does not sponsor applicants for work visas for this position.
#MGT
#LI-RH1
Numbers & Facts
Location
Richmond, VA
Industry
Retail
Company Size
10,000 employees or more
Website
https://careers.staples.com/
About Company
We’re more than simply paper, ink, and toner. At Staples, we provide the supplies that thousands of businesses around the world need to succeed. We’re the experts in technology and conferencing equipment, cleaning products, furniture, and even breakroom items like snacks and coffee, too. (After all, innovation requires plenty of fuel!) This is a company of more than 13,000 smart, insightful experts who believe in the power of what can be and are driven to make business easier for our customers.
Skills
Business-to-Business (B2B)unmatched
Coachingunmatched
Community Relationsunmatched
Consultative Salesunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Direct Salesunmatched
Internet/Online Serviceunmatched
Leadershipunmatched
Marketingunmatched
Material Movingunmatched
Network Supportunmatched
Online Product Merchandisingunmatched
Operational Auditunmatched
Performance Managementunmatched
Restaurantunmatched
Retailunmatched
Retail Managementunmatched
Retail Operationsunmatched
Revenue Growthunmatched
Salesunmatched
Small Businessunmatched
Solution Salesunmatched
Team Buildingunmatched
Team Playerunmatched
Technical Salesunmatched
Training/Teachingunmatched
Vision Planunmatched
Willing to Travelunmatched
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