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Store Manager

Scooter's Coffee

Saint Robert, MO

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JOB DETAILS
SKILLS
Beverages, Communication Skills, Customer Experience, Customer Support/Service, Disciplinary Action, Espresso Making, Expense Management, Financial Reporting, Food Safety, Human Resources, Interpersonal Skills, Leadership, Multitasking, People Management, Performance Management, Performance Metrics, Point of Sale (POS) Systems, Problem Solving Skills, Profit & Loss, Resolve Customer Issues, Restaurant, Retail, Retail Management, Retail Sales, Revenue Growth, Safety Process, Sales Operations, Sales Training, Schedule Development, Sculpture, Set Goals, Staff Requirements, Team Lead/Manager, Team Player, Training/Teaching, Visual Merchandising
LOCATION
Saint Robert, MO
POSTED
1 day ago
Are you Amazing? We want YOU!

We are looking for leaders with outgoing, energetic, positive, and friendly personalities for the St. Robert, MO area! We are looking for an amazing Store Manager to drive sales and lead a team of baristas to be Amazing! We will teach you all about coffee and our brand.

WHO WE ARE

Scooter's Coffee is a company that is passionate about developing people and sculpting leaders and we love to have fun doing it. We pride ourselves in creating a culture that is constantly adding value and developing the members of our teams. We are passionate about coffee; we take pride in the process, and in helping our teams to refine that process. We are looking for a strong leader with an Amazing personality to grow within our company.

DESCRIPTION of the position

The Store Manager is responsible for all areas of hiring, scheduling, barista training, sales, and operations in a Scooter's Coffee store location. This role builds and leads a friendly, service-oriented barista team, sets a high-energy work pace, drives sales, increases profit, and demonstrates an engaged management style. The Store Manager exemplifies Scooter's Coffee core values.

Benefits:
  • Competitive salary paid bi-weekly
  • Quarterly Performance Bonuses
  • Cash tips paid daily
  • Paid time off
  • Fun & productive work environment
  • One FREE specialty drink on-shift.
  • Free Scooter's T-shirt
  • Ongoing Leadership training
QUALIFICATIONS
  • Ability to effectively teach and lead others
  • Excellent communication and interpersonal skills
  • Passion for working with people
  • Energetic, fast-paced, flexible work style
  • Ability to work cooperatively in a team environment
  • Strong problem-solving, multi-tasking, and administrative
  • Ability to anticipate and respond to customer needs
  • 1+ years of supervisory experience in a restaurant or retail environment preferred
ESSENTIAL DUTIES & RESPONSIBILITIES
  • Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooter's "Amazing" customer service experience
  • Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment
  • Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations
  • Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance
  • Maintain accountability in employees using progressive discipline process; partner with District Manager and, when necessary, Human Resources to make termination decisions
  • Determine daily and weekly staffing requirements based on business need and create work schedules accordingly
  • Implement a varied schedule to develop employees, meet business needs, and maximize sales potential across all hours of operation
  • Contribute to store profitability by seeking opportunities to increase sales and by managing expenses
  • Maintain company standards in personal and store sales/performance metrics
  • Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals
  • Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner
  • Maintain daily, weekly, and quarterly financial reports
  • Maintain final accountability for store operations
  • Regular and predictable attendance

Disclaimer

The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

About the Company

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Scooter's Coffee

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