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Store Manager

The UPS Store

Salinas, CA

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JOB DETAILS
SKILLS
Adobe Creative Suite, Adobe Illustrator, Adobe InDesign, Cloud Computing, Coaching, Communication Skills, Customer Escalations, Customer Experience, Customer Relations, Detail Oriented, Financial Management, Inventory Management, Leadership, Lift/Move 50 Pounds, Microsoft Office, Operations, Order Picking/Packing, Organizational Skills, Performance Metrics, Point of Sale (POS) Systems, Presentation/Verbal Skills, Printers, Printing, Profit & Loss, Regulations, Retail, Retail Management, Revenue Growth, Sales, Store Closing, Store Opening, Team Lead/Manager, Writing Skills
LOCATION
Salinas, CA
POSTED
5 days ago
Benefits:
  • Employee discounts
  • Paid time off
  • 401(k) matching
  • Bonus based on performance


We are seeking a high-energy, detail-oriented Store Manager to lead our team at The UPS Store in the Creekbridge Plaza located in Salinas. As the Store Manager, you will be the heartbeat of the center, responsible for driving sales, maintaining operational excellence, and ensuring every customer receives world-class service.


We are looking for a leader with a proven track record in retail management. Candidates with prior experience within The UPS Store network will be given significant preference.


Key Responsibilities


  • Daily Operations: Oversee all aspects of the store including opening/closing, inventory management, and maintaining a pristine, organized retail environment.
  • Team Leadership: Recruit, train, and schedule a team of associates. You will be responsible for coaching staff on service techniques, shipping regulations, and print services.
  • Customer Experience: Act as the primary point of escalation for complex customer needs, ensuring a "solutions-first" approach to shipping, packing, and printing.
  • Financial Oversight: Manage the store’s P&L, monitor labor costs, and implement strategies to hit monthly sales targets and KPIs.
  • Technical Expertise: Master the TUPSS Point of Sale (POS) system, shipping software, and professional print equipment (Fiery controllers, wide-format printers, etc.).
Requirements & Qualifications


  • Management Experience: Minimum of 2–3 years in a retail or hospitality management role (Required).
  • The UPS Store Experience: Prior experience as a TUPSS Manager or Senior Associate is a huge bonus and will put you at the top of our list.
  • Notary Public: Must be a commissioned Texas Notary Public (or be willing/eligible to become one within 90 days of hire).
  • Physical Ability: Able to stand for extended periods and lift up to 50 lbs frequently.
  • Communication: Exceptional verbal and written communication skills for interacting with corporate clients and team members.
  • Tech Savvy: Proficiency in Microsoft Office and Adobe Creative Cloud (InDesign/Illustrator) is a major advantage for our print business.
We are seeking an energetic and dynamic Retail Store Manager to lead our retail team to success! In this pivotal role, you will oversee daily store operations, drive sales performance, and ensure an exceptional customer experience. Your leadership will inspire your team, foster a positive shopping environment, and uphold the highest standards of store management. This position offers an exciting opportunity for a motivated individual with strong management skills and a passion for retail excellence to make a significant impact.


Benefits:


  • 401(k) matching
  • Employee discount
  • Paid time off
Experience:


  • Management: 3 years (Preferred)
Language:


  • Spanish (Preferred)
Shift availability:


  • Day Shift (Preferred)
  • Available on weekends (If needed)
Ability to Commute:


  • Salinas, CA 93905 (Preferred)
Work Location: In person




About the Company

T

The UPS Store

THE UPS STORE, INC. together comprise approximately 4,800 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate "road warriors," and consumers. Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service. The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication.

THE UPS STORE, INC. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.

COMPANY SIZE
10 to 19 employees
INDUSTRY
Retail
WEBSITE
http://www.theupsstore5571.hyrell.com

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