Store Manager

The Reisner Group

Tulsa, OK

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JOB DETAILS

SKILLS

Bakery, Business Law, Communication Skills, Computer Skills, Customer Satisfaction, Customer Support/Service, Detail Oriented, Emergency Procedures, Establish Priorities, Financial Planning, Follow Through, Food and Beverage Industry, Health Department, Leadership, Maintain Compliance, Multitasking, Operations, Organizational Skills, Policy Development, Procedure Development, Profit & Loss, Property Maintenance, Regulations, Regulatory Compliance, Retail Management, Safety Process, Sanitation, Security Monitoring, Servant leadership, Set Goals, Staff Motivation, Staff Policies, Team Building, Team Lead/Manager, Time Management, Trend Analysis, Workplace Issues

LOCATION

Tulsa, OK

POSTED

3 days ago

STORE MANAGER

Reports to: General Manager Status: Entry salary range based on experience.

POSITION SUMMARY: To ensure the highest level of service possible. To ensure smooth daily operations, prompt and friendly customer service, and a well-maintained store. To meet objectives for profitability, labor efficiency and margin. Serves as a member of the Management Team reporting to GM to support achievement. Manages department Supervisor team: Front End Supervisor, Deli Bakery Supervisor, Produce Supervisor, Meat Supervisor, Grocery Supervisor Frozen and Dairy Supervisor, and Backroom Supervisor.

POSITION RESPONSIBILITIES:

I. SUPERVISION AND LEADERSHIP OF STORE
• Effectively and efficiently manage all aspects of store operations based on goals, objectives and standards established by General Manager.
• Supervision of department Supervisors including, but not limited to: departmental planning, goal setting, project implementation, and personnel issues.
• Ensure compliance of all store personnel with established policies and procedures.
• Follow Manager Code of Conduct and Servant Leadership principles to promote team building and motivate staff.
• Treat staff and supervisors with consistency and fairness, in a style appropriate to a cooperative work environment.
• Ensure that communications are clear, direct, and respectful.
• Ensure professional and friendly service from all staff.
• Hold weekly store leadership team meetings.
• Ensure inventory is timely and accurate.

Additional Info II. STORE OPERATIONS
• Ensure compliance with all applicable laws: business licenses, permits, health regulations, organic standards, fire code, labor laws, etc.
• Ensure smooth flow of store operations on a day-to-day basis.
• Ensure appropriate staff coverage to meet demands of customer flow.
• Ensures store is well stocked with appealing and abundant sets and displays and fresh products.
• Ensures proper store cleanliness and appearance to ensure customer satisfaction and compliance with all codes.
• Maintain security of building, equipment, inventory, staff and customers
• Process paperwork in a timely and accurate manner
• Make recommendations to the GM regarding changes in policies and procedures
• Perform other tasks as assigned by GM

III. STORE SAFETY, AND SANITATION
• Ensure that all managers are aware of security, safety, and emergency procedures and are trained to handle emergency situations.
• Ensure security of store property and personnel at all times.
• Ensure all departments comply with health department standards.

IV. FINANCIAL ACCOUNTABILITY
• Create store financial plan working with GM and Departmental managers.
• Execute and monitor store financial plan.

Job Benefits ESSENTIAL SKILLS AND EXPERIENCE:
• Organized, pays attention to detail.
• Outstanding customer service
• Ability to prioritize and delegate
• Ability to supervise effectively
• Computer literacy
• Demonstrated objectivity, neutrality, calmness under pressure.
• Willingness and ability to maintain absolute confidentiality in regard to all personnel issues.
• Demonstrated ability to follow through on commitments.
• Communications skills--good listener, clear instructions.
• Experience developing systems and procedures.
• Demonstrated ability to handle multiple demands
• Regular, predictable attendance, adaptable to a flexible schedule as needed.
• Willingness and ability to learn and grow to meet the changing requirements of the job.

DESIRED SKILLS AND EXPERIENCE:
• Significant years of retail store management
• Knowledge of current trends In natural foods industry
• Familiarity with natural food industry, grocery experience preferred.
• Experience setting and achieving business financial goals
• Experience serving the public

About the Company

The Reisner Group

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