JOB SUMMARY
The Store Manager is responsible for playing a critical role in providing support to merchandising operational and human resources functions for an individual store to achieve or exceed planned sales and profits. This position requires a proactive and vigilant individual who will remain highly engaged with customers, demonstrate integrity, effective communication skills, and the ability to work effectively in a dynamic retail setting. The Store Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.
DUTIES AND RESPONSIBILITIES
• Responsible for recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes. • Maintains financial controls, including shrink, payroll, and other operating expenses. • Maintains proper inventory controls, facilitates inventory transactions, and maintains compliance standards for shrink control. • Monitors sales activities to ensure that customers receive satisfactory service. • Directs and supervises employees engaged in sales, inventory-taking, reconciling cash receipts, or performing services for customers. • Ensures adherence of staff members to all Citi Trends Inc. policies and procedures. • Performs other duties as may be assigned.
REQUIRED SKILLS AND ABILITIES
• Excellent communication and organizational skills. • Ability to work a flexible schedule, including nights and weekends. • Ability to perform mathematical calculations, such as addition, subtraction, multiplication, division, and percentages.
EDUCATION AND EXPERIENCE
• High school diploma or equivalent. • 3-5 years of retail experience as a Store Manager. • 5-7 years of retail experience.
PHYSICAL REQUIREMENTS
Store Managers are scheduled to work 45 hours per week and must be able to perform the essential physical functions listed below with or without accommodation.
• Squat • Kneel • Stoop • Frequent to continuous • Stand • Bend • Walk • Frequent to continuous • Twist • Occasional to Frequent • Reach above shoulder • Occasional to Frequent • Lift • Carry • Occasional to Frequent • Push • Pull • Occasional to Frequent • Use of hands, manual dexterity, grasping • Frequent to Continuous
GENERAL INFORMATION
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws, is prohibited.