Store Operations Analyst

The Fountain Group LLC

Framingham, MA

JOB DETAILS
SALARY
$24–$32 Per Hour
SKILLS
Budgeting, Business Case, Consulting, Cross-Functional, Educational Technology, Information Technology & Information Systems, Instructional Design, Inventory Management, Microsoft Excel, Microsoft PowerPoint, Operational Audit, Point of Sale (POS) Systems, Power BI, Problem Solving Skills, Reporting Dashboards, Retail Management, Return on Investment (ROI), Right-Sizing, Systems Administration/Management, Technical Support, Technical/Engineering Design, Technology Analysis, Training Program Development
LOCATION
Framingham, MA
POSTED
7 days ago
The Fountain Group, a national staffing firm, is currently seeking a Store Operations Analyst for a prominent client of ours. This position is located inFramingham, MA (Two days onsite). Details of the position are as follows: 
 
Job Description: 
  • Pay: $ 24 - $ 32
  • 6  - month assignment on W2 with a strong possibility for extension based on performance and budget
  • Hybrid position- Onsite Tuesdays and Thursdays in Framingham, MA
The Store Operations Specialist represents Store Operations and Field in all IT System projects impacting stores. Supports special projects related to operational and technical changes. Evaluates store systems applications and serves as an internal consultant to ensure the business needs are being met. Coordinates with cross functional project teams to perform the assessment, design, development, pilot, implementation, and evaluation of systems. Aligns instructional design and technical training programs.
  • Helps determine which operational and project changes best support the roadmap
  • Participates in evaluation, design and development of processes, systems, or programs developed internally and externally
  • Operational business consultant to the Zone/Regional offices
  • Prepare and present data and information on projects and operations
  • Liaison between IT team and Store/Field Operations
  • Provides problem solving, procedural, and technical support to store associates, management, and field management for all systems, including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems
  • Support in evaluating and making recommendations to next level of management
  • Complete end user testing, determine ROI business cases, and facilitates ongoing meetings to discuss any issues
  • Supports right sizing of IT assets/hardware in store
  • Follow up on day-to-day operations to ensure overall technical support processes meet business needs
  • Conduct store visits to complete onsite assessments of technology (once every one to two weeks)
Qualifications: 
  •  3-8 years of experience in retail management (providing problem solving, procedural, and technical support to store associates; including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems) OR technology/systems background
  • Intermediate level Excel and PowerPoint experience
  • Experience with Power BI dashboards
  • Experience with Canva

 
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About the Company

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The Fountain Group LLC

The Fountain Group provides Contingent Labor, Statement-of-Work, and Contingent-to-Permanent resources to clients with an internal/external Contingent Labor Managed Service Program or Clients without a program. The Fountain Group is committed to the belief that we all share in the responsibility to conduct our businesses in a socially and environmentally responsible manner. We base this on the premise that a company is much more than the products it offers. The effect a company has on the environment, the people and the communities it serves reflects the company’s dedication to being not only a good business, but to being a good corporate citizen. The Fountain Group believes the key to servicing a client is to identify the client demand precisely. Therefore, The Fountain Group focused its efforts on building and developing a process, which can identify an exact match for our client’s needs. Our process utilizes modern technology combined with 30+ years of Talent Acquisition experience to deliver Precision resources. Financial strength is prominent among The Fountain Group’s corporate values. The future of our business will be built on the innovation, compassion, outstanding services and technology, but a solid financial foundation is required to carry us forward to meet our business goal and support our long term vision.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
https://www.thefountaingroup.com/