Store Operations Senior Manager- Workforce Management

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

General Summary:

Provide leadership and oversight to the retail labor expense line item by managing the implementation and administration of the new Workforce Management system. Manage the drivers that impact forecasting, scheduling and optimization of the system.

Job Details

Duties & Responsibilities:

• Forecasting sales and labor utilizing all drivers for labor optimization.
• Development and Maintenance of new engineered labor studies and financial modeling regimens that forecast trends as business shifts. The management of productivity drivers and partnering with Field Mgmt to remediate.
• Financial measurement and initiative management around processes and key productivity drivers.
• Ad hoc reporting and project management with regard to labor workforce deployment and task management.
• Development of new Time and Attendance Lost Sales measures and analytical tools. Development of slack hour task assignment tools. Development of ongoing data drivers
• more dynamic with business model changes.

Knowledge, Skills and Abilities (KSAs):

• Strong IT knowledge.
• Project management skills.
• Financial acumen.
• Labor planning and workforce management knowledge.
• MS Office proficiency (advanced in spreadsheet and database applications).

Qualifications

Work Experience &/or Education:

• Bachelor's degree required, MBA preferred.
• At least 2 years of labor management experience required.
• Retail management experience required.