Store Operations Specialist - Junior

Lancesoft

Framingham, MA

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JOB DETAILS

SALARY

$28

SKILLS

Business Case, Consulting, Cross-Functional, Educational Technology, Help Desk, Information Technology & Information Systems, Instructional Design, Inventory Management, Microsoft Excel, Microsoft PowerPoint, Point of Sale (POS) Systems, Power BI, Problem Solving Skills, Project Evaluation, Project/Program Management, Reporting Dashboards, Retail Management, Return on Investment (ROI), Right-Sizing, Systems Administration/Management, Technical Support, Technical/Engineering Design, Technology Analysis, Training Program Development

LOCATION

Framingham, MA

POSTED

4 days ago

Job details:
Job Title:            Store Operations Specialist
Pay rate:             $30.00 -$32.71/Hr (with all inclusive)
Location:           Framingham MA 01701
Job Duration:    06+ months (contract to perm talent)
Hybrid:               Tues and Wed in office

Job Description:

The Store Operations Specialist represents Store Operations and Field in all IT System projects impacting stores.
Supports special projects related to operational and technical changes.
Evaluates store systems applications and serves as an internal consultant to ensure the business needs are being met.
Coordinates with cross functional project teams to perform the assessment, design, development, pilot, implementation, and evaluation of systems.
Aligns instructional design and technical training programs.
Helps determine which operational and project changes best support the roadmap
Participates in evaluation, design and development of processes, systems, or programs developed internally and externally
Operational business consultant to the Zone/Regional offices
Prepare and present data and information on projects and operations
Liaison between IT team and Store/Field Operations
Provides problem solving, procedural, and technical support to store associates, management, and field management for all systems, including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems
Support in evaluating and making recommendations to next level of management
Complete end user testing, determine ROI business cases, and facilitates ongoing meetings to discuss any issues
Supports right sizing of IT assets/hardware in store
Follow up on day-to-day operations to ensure overall technical support processes meet business needs
Conduct store visits to complete onsite assessments of technology (once every one to two weeks)

Requirements:

5-8 years of experience in retail management (providing problem solving, procedural, and technical support to store associates;including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems) OR technology/systems background
Intermediate level Excel and PowerPoint experience
Experience with Power BI dashboards
Experience with Canva

Preferences:

Project analyst or project management experience (not looking for a Project Analyst or PM)

Background that fit this role:

Retail manager
IT help desk

Employee Benefits:

At Lance Soft, full-time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
Four options of medical Insurance
Dental and Vision Insurance
401k Contributions
Critical Illness Insurance
Voluntary Permanent Life Insurance
Accident Insurance
Other Employee Perks

About the Company

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2000

WEBSITE

http://www.lancesoft.com/

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