Job Description
Job details:
Job Title: Store Operations Specialist
Pay rate: $30.00 -$32.71/Hr (with all inclusive)
Location: Framingham MA 01701
Job Duration: 06+ months (contract to perm talent)
Hybrid: Tues and Wed in office
Job Description:
Requirements:
Preferences:
Background that fit this role:
Job Title: Store Operations Specialist
Pay rate: $30.00 -$32.71/Hr (with all inclusive)
Location: Framingham MA 01701
Job Duration: 06+ months (contract to perm talent)
Hybrid: Tues and Wed in office
Job Description:
- The Store Operations Specialist represents Store Operations and Field in all IT System projects impacting stores.
- Supports special projects related to operational and technical changes.
- Evaluates store systems applications and serves as an internal consultant to ensure the business needs are being met.
- Coordinates with cross functional project teams to perform the assessment, design, development, pilot, implementation, and evaluation of systems.
- Aligns instructional design and technical training programs.
- Helps determine which operational and project changes best support the roadmap
- Participates in evaluation, design and development of processes, systems, or programs developed internally and externally
- Operational business consultant to the Zone/Regional offices
- Prepare and present data and information on projects and operations
- Liaison between IT team and Store/Field Operations
- Provides problem solving, procedural, and technical support to store associates, management, and field management for all systems, including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems
- Support in evaluating and making recommendations to next level of management
- Complete end user testing, determine ROI business cases, and facilitates ongoing meetings to discuss any issues
- Supports right sizing of IT assets/hardware in store
- Follow up on day-to-day operations to ensure overall technical support processes meet business needs
- Conduct store visits to complete onsite assessments of technology (once every one to two weeks)
Requirements:
- 5-8 years of experience in retail management (providing problem solving, procedural, and technical support to store associates;including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems) OR technology/systems background
- Intermediate level Excel and PowerPoint experience
- Experience with Power BI dashboards
- Experience with Canva
Preferences:
- Project analyst or project management experience (not looking for a Project Analyst or PM)
Background that fit this role:
- Retail manager
- IT help desk
- At Lance Soft, full-time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
- Four options of medical Insurance
- Dental and Vision Insurance
- 401k Contributions
- Critical Illness Insurance
- Voluntary Permanent Life Insurance
- Accident Insurance
- Other Employee Perks
Numbers & Facts
| Location | Framingham, MA |
| Industry | Staffing/Employment Agencies |
| Salary | $28 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
Skills
- Business Caseunmatched
- Consultingunmatched
- Cross-Functionalunmatched
- Educational Technologyunmatched
- Help Deskunmatched
- Information Technology & Information Systemsunmatched
- Instructional Designunmatched
- Inventory Managementunmatched
- Microsoft Excelunmatched
- Microsoft PowerPointunmatched
- Point of Sale (POS) Systemsunmatched
- Power BIunmatched
- Problem Solving Skillsunmatched
- Project Evaluationunmatched
- Project/Program Managementunmatched
- Reporting Dashboardsunmatched
- Retail Managementunmatched
- Return on Investment (ROI)unmatched
- Right-Sizingunmatched
- Systems Administration/Managementunmatched
- Technical Supportunmatched
- Technical/Engineering Designunmatched
- Technology Analysisunmatched
- Training Program Developmentunmatched
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