Store Operations Specialist - Junior

TalentBurst, Inc.

Framingham, MA

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JOB DETAILS

SALARY

$20.33–$24.82 Per Hour

SKILLS

Business Case, Consulting, Cross-Functional, Educational Technology, Help Desk, Information Technology & Information Systems, Instructional Design, Inventory Management, Microsoft Excel, Microsoft PowerPoint, Point of Sale (POS) Systems, Power BI, Problem Solving Skills, Reporting Dashboards, Retail Management, Return on Investment (ROI), Right-Sizing, Systems Administration/Management, Technical Support, Technical/Engineering Design, Technology Analysis, Training Program Development

LOCATION

Framingham, MA

POSTED

9 days ago

Job Title: Store Operations Specialist - Junior
Location: Framingham, MA 01701
Contract: 6+ Months (Possible of extension)
Schedule: Hybrid - Tuesday and Wednesday in office

Job Description:
The Store Operations Specialist represents Store Operations and Field in all IT System projects impacting stores. Supports special projects related to operational and technical changes. Evaluates store systems applications and serves as an internal consultant to ensure the business needs are being met. Coordinates with cross functional project teams to perform the assessment, design, development, pilot, implementation, and evaluation of systems. Aligns instructional design and technical training programs.
Helps determine which operational and project changes best support the roadmap
Participates in evaluation, design and development of processes, systems, or programs developed internally and externally
Operational business consultant to the Zone/Regional offices
Prepare and present data and information on projects and operations
Liaison between IT team and Store/Field Operations
Provides problem solving, procedural, and technical support to store associates, management, and field management for all systems, including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems
Support in evaluating and making recommendations to next level of management
Complete end user testing, determine ROI business cases, and facilitates ongoing meetings to discuss any issues
Supports right sizing of IT assets/hardware in store
Follow up on day-to-day operations to ensure overall technical support processes meet business needs
Conduct store visits to complete onsite assessments of technology (once every one to two weeks)

Requirements:
1-5 years of experience provides problem solving, procedural, and technical support to store associates, management, and field management for all store systems (including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems) from a retail management OR technology background
Intermediate level Excel and PowerPoint experience

Preferences:
Experience with Power BI dashboards
Background that fit this role:
Retail manager
IT help desk

#TB_EN
#ZR

Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.

About the Company

TalentBurst, Inc.

For over 20 years, TalentBurst Inc. has been an award-winning provider of cutting-edge Workforce Management Solutions. With a strong commitment to staying ahead in the tech landscape, we pioneer innovative approaches to talent acquisition. Our expertise spans Life Sciences, and Healthcare Staffing, Banking, Financial, IT, and Engineering, as well as Global Employer of Record (EOR), Agent of Record (AOR), State, Local Government and Education (SLED), and IC validation/compliance services. Additionally, our division, TalentProcure, leads the industry with offerings such as High Hazard Payroll, Managed Services, and Vendor on Premise (VOP) solutions.

Due to our prioritization of excellent standards, we are Joint Commission Certified and are a certified Minority Business Enterprise (MBE) in the USA and Canada. Supporting over 130 Fortune 500 companies globally, we excel in navigating the landscape of talent acquisition. In a world of constant change, we embrace developing people-centric solutions that address the unique demands of our clients. Stay connected by visiting our website and following us on social media!

COMPANY SIZE

5,000 to 9,999 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2002

WEBSITE

http://www.talentburst.com/

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