Communication Skills, Computer Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Exceeded Sales Goal, Interpersonal Skills, Inventory Management, Leadership, Meet Sales Quota, Multitasking, Operations Management, Organizational Skills, People Management, Performance Analysis, Performance Reviews, Point of Sale (POS) Systems, Pricing, Promotional Programs, Resolve Customer Issues, Retail Management, Retail Operations, Retail Sales, Revenue Growth, Sales, Sales Prospecting, Sales Training, Service Delivery, Shipping/Receiving, Strategic Planning, Team Lead/Manager, Trend Analysis
Store Sales Associate Lead
Job Category: Store Operations
Part-Time
On-site
Arcadia Fiesta 3055 E Indian School Rd Phoenix, AZ 85016, USA
Description
Overview: As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets. Responsibilities:
- Team Leadership: - Supervise and motivate a team of sales associates, providing guidance and support. - Schedule and assign tasks to team members, ensuring efficient store operations. - Conduct regular performance evaluations and provide constructive feedback. - Assist in training new sales associates and fostering a positive work environment.
- Customer Service: - Greet and assist customers in a friendly and professional manner. - Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience. - Resolve customer complaints or concerns promptly and escalate when necessary. - Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.
- Sales and Target Achievement: - Drive sales by actively engaging with customers and promoting products. - Meet or exceed individual and team sales targets. - Monitor sales trends and identify opportunities for improvement. - Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.
- Inventory Management: - Assist in receiving, organizing, and replenishing merchandise. - Conduct regular inventory counts and assist in stock management. - Ensure accurate pricing and labeling of products.
Requirements: - High school diploma or equivalent; additional education or training in retail management is a plus. - Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets. - Strong leadership skills and the ability to effectively manage a team. - Excellent communication and interpersonal skills. - Customer-focused mindset with a passion for delivering exceptional service. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Basic computer skills and familiarity with point-of-sale systems.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
D
Daiso USA
DAISO is a Japanese variety and value store that offers customers products with unrivaled greater value to help enhance your lifestyle. We pride ourselves on the quality, variety, and uniqueness of our wide-ranging product line, which includes everything from stationery, kitchen, cosmetics, home goods, and many more. We are a fast-growing company with over 80 US stores across the United States, and 5,800 worldwide – with more to come!! Be DAISO Happy!