Duties include, but not limited to:
- Overseeing salespeople, cashiers, shelf stockers, and other employees.
- Keeping records of expenditure, sales figures, and employee performance.
- Implementing measures to avoid stock damages, theft, and wastage.
- Monitoring shelve stocks and product displays, and the general appearance of the store.
- Addressing customers' requests, comments, and complaints.
- Training new staff members and scheduling shifts.