Associates in Store Support positions perform various non-sales functions to ensure a positive customer experience and efficient store operations.
They may assist customers on the lot, support order fulfillment, handle administrative tasks, or provide direct customer or vendor interactions.
Key responsibilities include guiding customers to departments or merchandise, answering questions about order status, managing cash, and ensuring program compliance.
Candidates must work collaboratively with team members, vendors, and carriers, often with minimal supervision, demonstrating attention to detail and effective time management.
Integrity, responsiveness to operational concerns, and focus on store objectives are essential.
Specific roles may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
As an essential retailer to the communities we serve, our stores are open and our warehouse distribution centers are running. We’re taking measures to keep our associates safe, including: