Job Description
Position Purpose Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions.
Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management, or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction.
Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little to no supervision. They must be detail-oriented and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates, and remain focused on store specific business objectives while supporting key operational responsibilities.
Specific Positions • Office Associate • Order Fulfillment Associate • Lot Associate • Customer Service Representative
As an essential retailer to the communities we serve, our stores are open and our warehouse distribution centers are running. We’re taking measures to keep our associates safe, including: