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Store Support

The Home Depot

Rochester, NY

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JOB DETAILS
SKILLS
Administrative Skills, Cash Management, Customer Satisfaction, Customer Support/Service, Detail Oriented, Operational Support, Order/Customer Fulfillment, Resolve Customer Issues, Sales, Time Management
LOCATION
Rochester, NY
POSTED
1 day ago
Job DescriptionPosition Purpose:Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

About the Company

T

The Home Depot

As an essential retailer to the communities we serve, our stores are open and our warehouse distribution centers are running. We’re taking measures to keep our associates safe, including:

  • Providing face coverings and gloves to associates
  • Limiting the number of customers in stores at one time
  • Promoting social and physical distancing practices
  • Implementing additional cleaning measures to sanitize facilities
COMPANY SIZE
10,000 employees or more
INDUSTRY
Construction - Residential & Commercial/Office
WEBSITE
https://careers.homedepot.com/

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