Strategic Account Manager - Industrial/Energy Storage

CSA Group

Cleveland, OH

JOB DETAILS
SALARY
$98,500–$129,000 Per Year
SKILLS
Business Strategy, Communication Skills, Contact Management, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Develop and Maintain Customers, Diversity, Energy Management, Exceeded Sales Goal, Expense Reports, Industrial Management, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Multitasking, Operational Communications, Problem Solving Skills, Project Planning, Project/Program Management, Proposal Writing, Revenue/Sales Reporting, Sales, Sales Communications, Sales Forecasting, Sales Management, Sales Presentation, Sales Strategy, Strategic Accounts, Strategic Planning, Team Lead/Manager, Time Management
LOCATION
Cleveland, OH
POSTED
Today

Strategic Account Manager - Industrial/Energy Storage CSA Group has an opportunity for a Strategic Account Manager - Industrial/Energy Storage based in North America. This role will serve as the primary customer contact in the development of CSA Group accounts, as assigned and create new opportunities within those established accounts. The Strategic Account Manager ensures continued growth of CSA Group services by managing a group of large accounts and customers. Coordinates CSA Group activities and contacts for customers ensures that we provide 'one face' to our customers. This role will be responsible for providing an outline for strategic planning around customer needs and service enhancements and develop account strategies and forecast sales opportunities.Responsibilities:Initiates the sales process, providing preliminary and ongoing information to existing clientsManages the sales process by promptly responding to all inquiries and visits with clients as necessary to present information regarding CSA Group servicesPrioritizes work assignments and follow-up responses to client inquiries and proposalsManages the relationships with clients, identifying growth opportunities within the assigned accounts, and develops the strategy to secure new business and communicates effectively with Operations for a seamless approachPrepares cost proposals of services for clients, using applicable questionnaires and worksheetsMaintains accurate and complete client files, including the input of new/existing client information into the shared sales databaseIdentifies and communicates opportunities and competitive trendsDevelops ongoing business relationships and networks with clients and industry related groupsProvides written and verbal reports including sales reports, expense reports, customer visit reports, and customer presentations in a timely manner as requiredEducation and Experience:Bachelor's Degree and 6 or more years Sales experience or equivalent industry experiencePrior experiences with sales CRM tracking software a plusProven ability to consistently exceed sales goalsProven experience dealing with large organizations at senior levelPrior experience with Industrial/Energy Storage Products and/or Key Accounts preferredWillingness to travelSkills:Create clear, effective and professional written communication and presentationsAbility to create, prepare and execute complex business strategies while organizing multiple projects and job responsibilitiesAbility to proactively resolve complex problems, and through effective internal collaboration build outstanding client relationships with customers at all levels in the organizationOrganized and independentProven ability of confidentiality in previous positionsStrong initiative and ability to develop new customer contactsAble to maintain positive contacts within the organization to exchange, explain and interpret information or ideas and follow-up on client requestsStrong organization and time management skillsCreativity and project management skills to plan for projects, events and conferencesHigh level of initiative and motivation to meet or exceed targeted goals with minimal supervisionComputer proficiency in Word, Excel, PowerPoint and CRM database applicationsAbility to prepare cost proposals promptly to meet customers' needs.The typical hiring range for this position in Canada is $98,500-$129,000 however, based on a variety of considerations (such as education, licenses, certifications and/or experience,) CSA Group reserves the right to flexibility outside of the stated range.CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at talentacquisition@csagroup.org if you require accommodation in the interview process.

About the Company

C

CSA Group